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- Tasks: Ensure safety and security in a vibrant night-time venue while engaging with customers.
- Company: Join Anchor Group Services, a leader in the security industry with a commitment to employee growth.
- Benefits: Earn £15 per hour, enjoy flexible shifts, and access training through our Anchor Academy.
- Why this job: Be part of a dynamic team, making a real difference in a busy leisure environment.
- Qualifications: Must have a valid SIA Licence and customer service experience.
- Other info: Opportunities for career progression and a supportive work culture await you.
The predicted salary is between 12 - 18 £ per hour.
Edinburgh, United Kingdom | Posted on 11/02/2026
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager.
Job Role: Security Officer (Licensed Venue - Night Operations)
Working Hours: The shifts vary but range from between 18:00–2:00 and 18:00–00:00 on different nights
Pay: £15.00 per hour
Reporting to: Operations Manager/Contracts Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at Waverley Market in Edinburgh. We have been appointed to deliver an enhanced security operation to support the opening of a new leisure tenant at Waverley Market, which is a high-profile, licensed leisure venue in the heart of Edinburgh. This is not a static guarding role. We require experienced, customer-focused security professionals who are confident operating in a busy night-time economy (NTE) environment. The role demands a blend of professional security officer standards, door supervision capability, and strong customer engagement skills. This is a highly visible, front-facing deployment where service standards matter just as much as safety. Further ongoing shifts may be available for the right candidates. The successful candidate must have a valid SIA Licence as a minimum.
Duties include:
- Deliver a safe, controlled and professional security presence within the proximity of a licensed leisure venue
- Manage access and egress within the Shopping Centre in line with venue policy and licensing requirements
- Oversee safe dispersal of customers at closing time
- Manage movement from customers from the Licensed venue into shared/common areas of the shopping centre
- Prevent loitering, anti-social behaviour, and alcohol-related disorder
- Conduct conflict management and de-escalation where required
- Liaise professionally with centre management and stakeholders
- Maintain accurate incident reporting and documentation
- Represent Anchor and the client to the highest standard at all times
This venue sits within a shared shopping centre environment. A key responsibility will be managing customer egress to exit common areas once the Licensed Leisure venue closes. Officers must be confident in controlling flow from a licensed premises into public mall space, preventing congregation after trading hours, managing alcohol-influenced behaviour professionally, and applying firm but fair authority.
Requirements
- Full 5-year employment checkable history - essential
- Valid Door Supervisor SIA licence - essential
- Customer Service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Security Officer (Licensed Venue – Night Operations) employer: Anchor Group Services Ltd
Contact Detail:
Anchor Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer (Licensed Venue – Night Operations)
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Waverley Market and familiarise yourself with the layout. This will help you feel more confident discussing how you'd manage customer flow and safety in that specific environment.
✨Tip Number 2
Practice your conflict management skills. Think of scenarios you might face in a busy night-time economy and role-play how you'd handle them. This will show your potential employers that you're ready for the challenges of the job.
✨Tip Number 3
Network with current employees if you can. Reach out on LinkedIn or through social media to get insights about the company culture and what they value in a Security Officer. This insider info can give you an edge during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining Team Anchor. Don’t miss out on this opportunity!
We think you need these skills to ace Security Officer (Licensed Venue – Night Operations)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Officer role. Highlight your relevant experience, especially in customer service and conflict management, as these are key for us at Anchor.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the role and the company. Share why you want to join Team Anchor and how your skills align with our values and the job requirements.
Showcase Your SIA Licence: Since a valid SIA Licence is essential, make sure to mention it prominently in your application. This shows us you meet one of the key requirements right off the bat!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Anchor.
How to prepare for a job interview at Anchor Group Services Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer in a licensed venue. Familiarise yourself with the specific duties mentioned in the job description, such as managing customer egress and handling conflict. This will help you demonstrate your knowledge and suitability for the role.
✨Showcase Your Customer Service Skills
Since this role requires strong customer engagement skills, prepare examples from your past experiences where you successfully managed customer interactions, especially in challenging situations. Highlight your ability to maintain professionalism while ensuring safety and security.
✨Dress to Impress
First impressions matter! Dress smartly and ensure you look well-groomed for the interview. A professional appearance not only reflects your seriousness about the role but also aligns with the expectations of a front-facing position in a high-profile environment.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific scenarios related to security and customer management. Think through potential situations, like dealing with anti-social behaviour or managing a busy night-time economy. Practising your responses will help you feel more confident during the interview.
