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- Tasks: Protect property and people while providing top-notch customer service.
- Company: Join Anchor Group Services, a leader in security with a supportive culture.
- Benefits: Competitive pay, flexible shifts, training opportunities, and 24/7 employee support.
- Why this job: Be part of a dynamic team and make a real difference in security.
- Qualifications: Must have a valid SIA licence and strong customer service skills.
- Other info: Access to career development courses and a friendly work environment.
The predicted salary is between 12 - 13 £ per hour.
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager.
Job Role: Security Officer
Working Hours: 4 on 4 off shift pattern, 12-hour shifts 07:00-19:00 (2x position available) OR 6 on 3 off shift pattern, 9 hour shifts 07:00-16:00 (1x position available)
Pay: £12.96 per hour
Reporting to: Regional Supervisors & Operations Manager
Overview: An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team on our prestigious contract with a national logistics company Ceva, based at East Midland Gateway. The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times.
Duties include:
- Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
- Completing reports by recording observations, information, occurrences, and surveillance activities
- Maintaining organisation's stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service
- Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action
- Maintaining professional conduct at all times.
Requirements:
- Full 5-year employment checkable history
- Valid frontline SIA licence DS or SG
- Customer Service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Security Officer employer: Anchor Group Services Ltd
Contact Detail:
Anchor Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Officer role.
✨Tip Number 2
Prepare for the interview by researching Anchor and understanding their values. Show us that you’re not just looking for any job, but that you genuinely want to be part of Team Anchor and contribute to their mission.
✨Tip Number 3
Practice your customer service skills! As a Security Officer, you'll need to handle various situations with professionalism. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks and opportunities we offer at Anchor.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Officer role. Highlight your relevant experience, especially any customer service skills and SIA licence details. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security and how your skills align with our needs at Anchor. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey information clearly. We appreciate well-structured sentences and a good command of language!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Anchor Group Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Security Officer inside out. Familiarise yourself with the specific duties mentioned in the job description, like providing customer service and completing patrols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with visitors, be prepared to discuss your previous customer service experience. Think of examples where you've handled conflict or provided excellent service. This will demonstrate your ability to maintain professionalism and a friendly demeanour, which is crucial for the job.
✨Dress to Impress
First impressions matter! Make sure you arrive in smart attire that reflects the professional image expected of a Security Officer. A well-groomed appearance not only shows respect for the interviewers but also aligns with the expectations of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to learn more about the Anchor Academy and how it can support your career growth.
