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- Tasks: Ensure safety and security at St Johns Shopping Centre through regular patrols and incident response.
- Company: Join Anchor Group Services, a leader in employee support and development.
- Benefits: Enjoy flexible hours, competitive pay, and access to training and career progression.
- Why this job: Be part of a dynamic team making a real difference in community safety.
- Qualifications: Valid SIA Licence and customer service experience required; training provided.
- Other info: Full uniform provided, with 24/7 employee assistance and recognition awards.
The predicted salary is between 24000 - 36000 £ per year.
Liverpool, United Kingdom | Posted on 16/10/2025
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with \’Wagestream\’, and a dedicated manager, we are industry leading employers.
With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.
Apply today and become part of Team Anchor, we are excited to be a part of your journey.
Job Description
Job Role: Security Officer (2 positions available)
WorkingHours: Position 1: 40 hours per week, working 5 out of 7 days, as per the site rota.
Position 2: 45 hours per week, working 5 out of 7 days, as per the site rota.
Location: St JohnsShopping Centre, St George\’s Place, Liverpool, L1 1LY
Overview
An excitingopportunity has arisen at Anchor Group Services, for two experienced SecurityOfficers to join our established security team based at St Johns Shopping Centrein Liverpool.
As aSecurity Officer, you will be responsible for conducting regular patrolsthroughout the shopping centre, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.
Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential as training will be provided. This is a fully flexible role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts .
Dutiesinclude:
- Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
- Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
- Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents
- Operatingand monitoring site CCTV equipment
- Completingreports by recording observations, information, occurrences, and surveillanceactivities
- Maintainingorganisation\’s stability and reputation by complying with legal requirements
- Contributingto team effort by accomplishing related results as needed
- Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service
- Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
- Maintainingprofessional conduct at all times
Requirements
- Full 5-year employment checkable history
- Valid frontline SIA licences DS or SG
- Customer Service experience and confidence to handleconflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
- Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy
- Access to SIA andFirst Aid training at discounted rates, with financial support available
- Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment)
- Stream -access to pay as you earn it
- Cycle to WorkScheme Available
- Full uniformprovided
- Free EmployeeAssistance Programme 24/7 including access to counselling
- HospitalSaturday Fund
- Reward andRecognition awards
- Free on-site parking
What’s Next?
If you would like to be considered forthis position, APPLY NOW and we will be in touch.
Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer
Within commuting distance of: Liverpool, Wavertree,Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, StHelens, Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Flintshire,Cheshire, Ormskirk, Bromborough, Knutsford, Warrington, Frodsham, Lancashire,Greater Manchester
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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Security Officer employer: Anchor Group Services Ltd
Contact Detail:
Anchor Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Officer role.
✨Tip Number 2
Prepare for the interview by researching Anchor and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in being part of Team Anchor and contributing to their mission.
✨Tip Number 3
Practice common interview questions related to security scenarios. Think about how you would handle various situations, as this will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Anchor and ready to take the next step in your career.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills for the Security Officer role. We want to see how you fit into our team, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills: Since communication is key in this role, ensure your written application reflects your ability to convey information clearly and professionally. We love candidates who can express themselves well, both in writing and verbally!
Be Honest About Your Availability: Flexibility is crucial for this position, so be upfront about your availability in your application. Let us know when you can work, especially if you’re open to early starts or weekends – it’ll help us find the best fit for you!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Anchor Group Services Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the job description and think about how your past experiences align with the duties listed, such as conducting patrols and responding to incidents.
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be interacting with the public regularly. Prepare examples of how you've handled customer queries or conflicts in the past. Highlight your ability to maintain professionalism and provide a friendly service, as this is crucial for the role.
✨Dress the Part
First impressions matter! Make sure you arrive in smart attire that reflects the professional image expected of a Security Officer. A well-groomed appearance can set a positive tone for the interview and show that you take the opportunity seriously.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to security. Think about potential scenarios you might face on the job, like dealing with an incident or managing a difficult visitor, and prepare your responses to demonstrate your problem-solving skills.
