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- Tasks: Join our security team to ensure safety and provide excellent customer service at Market Place Shopping Centre.
- Company: Anchor Group Services values its people and offers a supportive work environment with growth opportunities.
- Benefits: Enjoy flexible hours, competitive pay, employee assistance, and access to training through Anchor Academy.
- Why this job: Be part of a dynamic team, gain valuable experience, and make a positive impact on visitors' safety.
- Qualifications: Must have a valid SIA CCTV and DS licence, customer service experience, and strong communication skills.
- Other info: Flexible shifts available; perfect for students looking for part-time work while studying.
Bolton, United Kingdom | Posted on 13/02/2026
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with \’Wagestream\’, and a dedicated manager, we are industry leading employers.
With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.
Apply today and become part of Team Anchor, we are excited to be a part of your journey.
Job Description
JobRole: Relief Security Officer
Working Hours: Zero hours
Pay: £12.59 per hour
Reportingto: Operations Manager & Dual ServicesManager
Overview
Anexciting opportunity has arisen at Anchor Group Services, for an experienced SecurityOfficer to join our established security team based at Market Place Shopping Centre, Bolton.
The successful candidate must have a valid SIA CCTV and DS licence. As a Relief Security Officer, youwill be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts (days, nights, weekends). You will be responsible for providinga high level of customer service to visitors to the site, ensuring the safety of all visitors and completing patrols andremaining vigilant at all times.
Dutiesinclude:
- Protecting the client’s property, people and/or assets byproviding security services in direct accordance with the sites publishedAssignment Instructions (AI’s) and site-specific procedures
- Preventing losses and damage by reporting irregularities;informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurateand appropriate manner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for serious incidents
- Completing reports by recording observations,information, occurrences, and surveillance activities
- Maintaining organisation\’s stability and reputation bycomplying with legal requirements
- Contributing to team effort by accomplishing relatedresults as needed
- Acting as a first line support to customers and visitorsto site, providing a professional and friendly service
- Understanding the needs of our customer, respondaccordingly to customer queries and requests and take appropriate action
- Maintaining professional conduct at all times
Requirements
- Full5-year employment checkable history – essential
- ValidFront Line SIA licence (Door Supervision or Security Guarding) – essential
- CustomerService experience and confidence to handle conflict in a correctmanner
- Flexibleto meet the job requirements
- Excellentcommunication skills both written and verbal
- Smartappearance and be well-groomed
- Reliableand punctual
- Highlevel of enthusiasm and passion
- Abilityto work in a fast-moving environment
- Accessto a range of nationally recognised courses to help further yourcareer, via the Anchor Academy
- Accessto SIA and First Aid training at discounted rates, withfinancial support available
- Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment)
- Stream – access to pay as you earn it
- Cycleto Work Scheme Available
- Fulluniform provided
- FreeEmployee Assistance Programme 24/7 including access tocounselling
- HospitalSaturday Fund
- Rewardand Recognition awards
What’s Next?
If you would like to beconsidered for this position, APPLY NOW and we will be in touch.
Other companies maycall this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer
Within commutingdistance of: Salford, Manchester, Bolton, Chorley, Wigan, Westhoughton, Walkden, Bury, Atherton, Prestwich, Kearsley, Horwich, Clitheroe, Tyldesley, Hindley, Whitefield, Radcliffe, Leigh, Middleton, Blackburn, Astley, Worsley
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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Relief Security Officer employer: Anchor Group Services Ltd
Contact Detail:
Anchor Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Familiarise yourself with the specific requirements for the Relief Security Officer role, especially the need for a valid SIA CCTV and DS licence. Make sure you can confidently discuss your qualifications and how they align with the job during any conversations.
✨Tip Number 2
Highlight your customer service experience when networking or speaking with potential employers. Being able to demonstrate your ability to handle conflict and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since this role requires covering various shifts, showing that you are adaptable and reliable will make you a more attractive candidate.
✨Tip Number 4
Engage with current employees or join relevant online forums to gain insights about the company culture at Anchor. Understanding their values and expectations can help you tailor your approach and demonstrate your enthusiasm for joining their team.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Relief Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in security roles or customer service. Emphasise your SIA licence and any specific training that relates to the position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention your flexibility and reliability, as these are key traits for a Relief Security Officer.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Anchor Group Services Ltd
✨Showcase Your Customer Service Skills
As a Relief Security Officer, you'll need to provide excellent customer service. Be prepared to discuss your previous experiences in handling customer queries and how you maintained professionalism in challenging situations.
✨Demonstrate Flexibility and Reliability
This role requires a flexible approach to working hours. Highlight your ability to adapt to different shifts and your reliability in covering shifts when needed. Share examples of how you've successfully managed varying schedules in the past.
✨Emphasise Your Communication Skills
Effective communication is key in security roles. Be ready to explain how you communicate clearly and effectively, both verbally and in writing. You might want to share instances where your communication skills helped resolve a situation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about potential security incidents you might face and how you would handle them, ensuring you align your answers with the company's policies and procedures.