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- Tasks: Join our team as a Relief Security Officer, ensuring safety through patrols and customer service.
- Company: Anchor Group Services values its people and offers a supportive work environment.
- Benefits: Enjoy flexible hours, competitive pay, training opportunities, and a 24/7 employee assistance programme.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to a secure environment.
- Qualifications: Must have a valid SIA Licence and customer service experience; enthusiasm is key!
- Other info: Zero hour contract with opportunities for career progression through Anchor Academy.
Newcastle upon Tyne, United Kingdom | Posted on 27/06/2025
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with \’Wagestream\’, and a dedicated manager, we are industry leading employers.
With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.
Apply today and become part of Team Anchor, we are excited to be a part of your journey.
Job Description
Job Role: Security Officer
Working Hours: Zero hour contract
Requirement to work both days and nights
Pay: £12.21 per hour
Location: A&P Tyne – Wagonway Road,Hebburn, Tyne and Wear, England, NE31 1SP
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services,for experienced Security Officer to join our established security team as aRelief Security Officer based at A&P Tyne, Newcastle.
Due to an incoming Vessel on site, we require a team of ReliefSecurity Officers to monitor the vessel, ensuring the vessel is safe and secureat all times by conducting patrols.
The successful candidate must have a valid SIA Licence as aminimum. You will be required to provide a high level of customer service tovisitors to the site, complete patrols and remain vigilant at all times.
Duties include:
- Protecting the client’s property, people and/or assets byproviding security services in direct accordance with the sites publishedAssignment Instructions (AI’s) and site-specific procedures
- Preventing losses and damage by reporting irregularities;informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate andappropriate manner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for serious incidents
- Completing reports by recording observations, information,occurrences, and surveillance activities
- Maintaining organisation\’s stability and reputation bycomplying with legal requirements
- Contributing to team effort by accomplishing related resultsas needed
- Acting as a first line support to customers and visitors tosite, providing a professional and friendly service
- Understanding the needs of our customer, respond accordinglyto customer queries and requests and take appropriate action
- Maintaining professional conduct at all times
Requirements
- Full5-year employment checkable history
- Validfrontline SIA licence DS or SG
- CustomerService experience and confidence to handle conflict in a correctmanner
- Flexibleto meet the job requirements
- Excellentcommunication skills both written and verbal
- Smartappearance and be well-groomed
- Reliableand punctual
- Highlevel of enthusiasm and passion
- Abilityto work in a fast-moving environment
- Accessto a range of nationally recognised courses to help further yourcareer, via the Anchor Academy
- Accessto SIA and First Aid training at discounted rates, withfinancial support available
- Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment)
- Wagestream- access to pay as you earn it
- Cycleto Work Scheme Available
- Fulluniform provided
- FreeEmployee Assistance Programme 24/7 including access tocounselling
- HospitalSaturday Fund
- Rewardand Recognition awards
What\’s Next?
If you would like to be considered for this position,APPLY NOW and we will be in touch.
Other companies may call this role: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer
Within commuting distance of: Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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Relief Security Officer employer: Anchor Group Services Ltd
Contact Detail:
Anchor Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the A&P Tyne site. Understanding the unique challenges and requirements of the location will help you demonstrate your preparedness during any interviews.
✨Tip Number 2
Highlight your customer service experience in conversations or networking opportunities. As a Relief Security Officer, you'll need to interact with visitors, so showcasing your ability to handle conflict and provide excellent service can set you apart.
✨Tip Number 3
Make sure to emphasise your flexibility and reliability when discussing your availability. Since this role requires working both days and nights on a zero-hour contract, showing that you're adaptable can make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Anchor Group Services if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Relief Security Officer. Familiarise yourself with the job description and the specific requirements, such as having a valid SIA licence and customer service experience.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your security experience, customer service skills, and any training related to conflict resolution or safety.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the role. Mention your enthusiasm for the position, your understanding of the company's values, and how your background aligns with their needs.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the security industry.
How to prepare for a job interview at Anchor Group Services Ltd
✨Know Your Role
Familiarise yourself with the specific duties of a Relief Security Officer. Understand the importance of monitoring the vessel and conducting patrols, as well as the need for excellent customer service skills.
✨Highlight Your SIA Licence
Make sure to mention your valid SIA licence during the interview. This is a crucial requirement for the role, and demonstrating your compliance will show that you are serious about the position.
✨Demonstrate Conflict Resolution Skills
Prepare examples of how you've handled conflict in previous roles. The ability to manage difficult situations calmly and professionally is key in security roles, so be ready to discuss your approach.
✨Show Enthusiasm and Professionalism
Exude enthusiasm for the role and the company. Dress smartly and maintain a professional demeanour throughout the interview to reflect the high standards expected at Anchor.
