At a Glance
- Tasks: Conduct patrols, monitor activity, and ensure safety for visitors and staff.
- Company: Join Anchor Group Services, a leading employer with a commitment to your growth.
- Benefits: Earn £13.60 per hour, enjoy flexible hours, and access training opportunities.
- Other info: Enjoy perks like free counselling, uniform, and recognition awards.
- Why this job: Be part of a dynamic team ensuring safety while developing your career.
- Qualifications: Valid SIA Licence required; customer service experience is a plus.
The predicted salary is between 11 - 16 £ per hour.
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager.
An exciting opportunity has arisen at Anchor Group Services for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer. You will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.
As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, including working a variety of hours and shifts. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.
Duties include:
- Protecting the client’s property, people and/or assets by providing security services in accordance with the site’s published Assignment Instructions (AI’s) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
- Operating and monitoring site CCTV equipment
- Completing reports by recording observations, information, occurrences, and surveillance activities
- Maintaining the organization’s stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service
- Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action
- Maintaining professional conduct at all times
Requirements:
- Full 5-year employment checkable history
- Valid frontline SIA licences DS or SG
- Customer service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
- Stream–access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
- Free on‑site parking
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Relief Security Officer employer: Anchor Group Services Ltd
Anchor Group Services is an excellent employer, offering a supportive work culture that values flexibility and professional development. As a Relief Security Officer at Gloucester Quays, you will benefit from a dynamic environment where your contributions are recognised, and you have the opportunity to grow within the security sector while enjoying the vibrant atmosphere of this bustling location.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Relief Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Anchor Group Services Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Relief Security Officer candidates.
✨Directly Apply to Anchor Group Services Ltd
Don’t forget to apply for the Relief Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Anchor Group Services Ltd.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Anchor Group Services Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Anchor Group Services Ltd.
How to prepare for a job interview at Anchor Group Services Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Anchor Group Services Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Anchor Group Services Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Anchor Group Services Ltd.
