At a Glance
- Tasks: Conduct patrols, monitor activity, and ensure safety for visitors and staff.
- Company: Join Anchor Group Services, a leading employer with a commitment to your growth.
- Benefits: Earn £13.60 per hour, enjoy flexible hours, and access training opportunities.
- Other info: Enjoy perks like free counselling, uniform, and recognition awards.
- Why this job: Be part of a dynamic team ensuring safety while developing your career.
- Qualifications: Valid SIA Licence required; customer service experience is a plus.
The predicted salary is between 11 - 16 £ per hour.
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager.
An exciting opportunity has arisen at Anchor Group Services for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer. You will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.
As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, including working a variety of hours and shifts. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.
Duties include:
- Protecting the client’s property, people and/or assets by providing security services in accordance with the site’s published Assignment Instructions (AI’s) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
- Operating and monitoring site CCTV equipment
- Completing reports by recording observations, information, occurrences, and surveillance activities
- Maintaining the organization’s stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service
- Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action
- Maintaining professional conduct at all times
Requirements:
- Full 5-year employment checkable history
- Valid frontline SIA licences DS or SG
- Customer service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
- Stream–access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
- Free on‑site parking
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Relief Security Officer employer: Anchor Group Services Ltd
Anchor Group Services is an excellent employer, offering a supportive work culture that values flexibility and professional development. As a Relief Security Officer at Gloucester Quays, you will benefit from a dynamic environment where your contributions are recognised, and you have the opportunity to grow within the security sector while enjoying the vibrant atmosphere of this bustling location.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Relief Security Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common security officer interview questions and practice your responses. Show off your customer service skills and how you handle conflict – it’s all about making a great impression!
✨Tip Number 3
Stay flexible and open-minded! As a Relief Security Officer, being adaptable is key. Be ready to cover various shifts and locations, and highlight your reliability during interviews to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re excited to help you kickstart your career with us at Anchor!
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Relief Security Officer role. Highlight your relevant experience, especially in security and customer service, to show us you're the perfect fit for Team Anchor.
Show Off Your Skills:Don’t forget to mention your valid SIA Licence and any other relevant qualifications. If you have experience with CCTV or conflict resolution, let us know! We love seeing candidates who can bring extra skills to the table.
Be Professional and Personable:In your written application, maintain a professional tone but also let your personality shine through. We want to see that you can communicate effectively and are ready to provide a friendly service to our customers.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We’re excited to hear from you!
How to prepare for a job interview at Anchor Group Services Ltd
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Relief Security Officer. Familiarise yourself with the job description and think about how your experience aligns with the duties listed, such as conducting patrols and responding to incidents.
✨Showcase Your Communication Skills
As a security officer, you'll need to communicate effectively with both the public and your team. Prepare examples of how you've handled customer queries or conflicts in the past, demonstrating your ability to maintain professionalism under pressure.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the professional image expected in the security industry. A well-groomed appearance shows that you take the role seriously and are ready to represent the company.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training opportunities available through the Anchor Academy or how the team collaborates during busy shifts. It shows your interest in the role and helps you gauge if it's the right fit for you.
