At a Glance
- Tasks: Join our Street Team to enhance safety and support the community in Central London.
- Company: Award-winning security firm dedicated to community improvement.
- Benefits: Flexible hours, professional training, free counselling, and a supportive work environment.
- Other info: Opportunities for career growth and access to training courses.
- Why this job: Make a real difference while enjoying outdoor work and engaging with the public.
- Qualifications: Must have a valid SIA Licence and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
An exciting opportunity for an experienced, reliable and flexible Relief Security Officer to join our award‑winning Street Team based in Central London, working within one of the Business Improvement Districts (BID). This role is ideal for someone looking to cover holiday and sickness shifts, including short‑notice cover, and who is happy to work exclusively outdoors. The role focuses on improving safety, reassurance and overall perceptions across the BID area by maintaining a highly visible, uniformed presence. The holder acts as the “eyes and ears” of the BID, proactively identifying and responding to issues, deterring crime, and providing reassurance to businesses, residents and visitors.
Responsibilities include:
- Addressing incidents of crime, anti‑social behaviour, nuisance activity and environmental concerns in a professional manner.
- Collecting and sharing high‑quality intelligence with partner agencies to support a coordinated approach to safety and security.
- Delivering a welcoming, ambassadorial service, engaging positively with the public and local businesses.
- Promoting the area, supporting counter‑terrorism awareness, and contributing to the overall resilience of the BID through vigilance, communication and adherence to best practice.
- Acting as a BID Warden and proactively addressing antisocial behaviour.
- Building and maintaining positive relationships with BID businesses, premises, and levy payers.
- Maintaining a visible high‑profile presence to protect the area, people, goods and property.
- Identifying and reporting suspicious activity, security concerns and environmental hazards.
- Liaising effectively with BID representatives, clients, and local businesses.
- Referring vulnerable people to appropriate agencies and conducting morning & evening counts of rough sleepers.
- Managing and processing lost property in accordance with procedures.
- Reporting environmental issues including waste, fly‑tipping, graffiti, water leaks, broken traffic lights and damaged street furniture.
- Dealing with pedicabs.
- Responding promptly and professionally to requests for assistance from local businesses and stakeholders.
- Carrying out regular patrols across the BID area to monitor activity and provide a reassuring presence.
- Accurately recording incidents, patrols and daily activities using electronic reporting systems.
- Responding effectively to emergencies, incidents and requests for support.
- Investigating and responding to reports of theft in collaboration with businesses and authorities.
- Monitoring, recording and reporting incidents of antisocial behaviour and organised begging.
- Working collaboratively with the Police and other partner agencies to support crime prevention and community safety initiatives.
- Maintaining professional and effective communication with customers, contractors, visitors and the public.
- Assisting with any other reasonable duties or responsibilities as requested by the BID.
Requirements:
- Valid SIA Licence (DS) – ESSENTIAL
- Full 5‑year checkable employment history
- Comfortable working outdoors in all weather conditions
- Flexible and reliable with the ability to work at short notice
- Excellent written and verbal communication skills
- Confident dealing with businesses, local community and vulnerable persons
- Professional appearance and attitude
- Ability to work independently and as part of a team
- Access to nationally recognised courses via the Anchor Academy
- Access to SIA and First Aid training at discounted rates with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
- Stream – access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Multi-Site Security Officer (Street Team) employer: Anchor Group Services Ltd
Anchor Group Services is an excellent employer, offering a supportive work culture that values flexibility and professional development. As a Relief Security Officer at Gloucester Quays, you will benefit from a dynamic environment where your contributions are recognised, and you have the opportunity to grow within the security sector while enjoying the vibrant atmosphere of this bustling location.
