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- Tasks: Ensure safety and security while providing excellent customer service at various sites.
- Company: Join Anchor, a leading employer committed to your growth and well-being.
- Benefits: Flexible hours, competitive pay, training opportunities, and 24/7 employee support.
- Why this job: Be part of a dynamic team making a real difference in community safety.
- Qualifications: Valid SIA licence and customer service experience preferred.
- Other info: Access to training courses and career progression through Anchor Academy.
The predicted salary is between 24000 - 36000 £ per year.
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager.
An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team in Leeds as a Multi-Site Security Officer. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.
You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.
Duties include:
- Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures.
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/ Operations Manager/ Emergency Services as appropriate for serious incidents.
- Operating and monitoring site CCTV equipment.
- Completing reports by recording observations, information, occurrences, and surveillance activities.
- Maintaining organisation's stability and reputation by complying with legal requirements.
- Contributing to team effort by accomplishing related results as needed.
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
- Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action.
- Maintaining professional conduct at all times.
Requirements:
- Full 5-year employment checkable history.
- Valid frontline SIA licences DS or SG.
- Customer Service experience and confidence to handle conflict in a correct manner.
- Flexible to meet the job requirements.
- Excellent communication skills both written and verbal.
- Smart appearance and be well-groomed.
- Reliable and punctual.
- High level of enthusiasm and passion.
- Ability to work in a fast-moving environment.
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
- Access to SIA and First Aid training at discounted rates, with financial support available.
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
- Stream - access to pay as you earn it.
- Cycle to Work Scheme Available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition awards.
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Multi-Site Security Officer in Leeds employer: Anchor Group Services Ltd
Contact Detail:
Anchor Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site Security Officer in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Anchor through LinkedIn or local events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle customer service challenges or emergency situations. We want you to shine when it counts!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a role where appearance and conduct are key.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about joining Team Anchor and helps us keep track of your application easily.
We think you need these skills to ace Multi-Site Security Officer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Multi-Site Security Officer role. Highlight your relevant experience, especially any customer service skills and SIA licence details. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security and how your skills align with our values at Anchor. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your written application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join Team Anchor!
How to prepare for a job interview at Anchor Group Services Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Multi-Site Security Officer. Familiarise yourself with the job description and think about how your previous experience aligns with the duties listed, such as providing excellent customer service and handling incidents.
✨Showcase Your Customer Service Skills
Since this role involves interacting with visitors, be prepared to discuss your customer service experience. Think of specific examples where you've successfully handled conflict or provided exceptional service, as this will demonstrate your ability to maintain professionalism in challenging situations.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking smart and well-groomed. A professional appearance not only reflects your seriousness about the role but also aligns with the expectations of a security officer.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
