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- Tasks: Monitor CCTV and ensure site security during night shifts.
- Company: Join Anchor Group Services, a leader in employee support and development.
- Benefits: Competitive pay, flexible hours, training opportunities, and employee assistance programme.
- Why this job: Make a real difference by keeping people safe and secure at night.
- Qualifications: Valid SIA licence required; customer service experience is a plus.
- Other info: Enjoy career growth with access to training and a supportive team.
Gloucester, United Kingdom | Posted on 28/11/2025
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey.
Job Role: Security Officer/CCTV Operator (Nights)
Working Hours: 42 hours per week - 4 on 4 on, nights, 12 hour shifts
Pay: £13.60 per hour
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based on the night shift at Gloucester Quays. You’ll work night shifts in the site’s control room, monitoring CCTV and security systems to keep the site safe and secure. You’ll make sure any issues are dealt with quickly, work closely with on-site night team, and contact emergency services and Anchor's 24/7 control room if needed. As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with a CCTV licence being highly beneficial due to the control room duties.
Duties include:
- Protecting the client’s property, people and/or assets by providing security services indirectly in accordance with the site’s published Assignment Instructions (AI’s) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents
- Operating and monitoring site CCTV equipment and other control room systems during night shifts
- Completing reports by recording observations, information, occurrences, and surveillance activities
- Maintaining organization’s stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service
- Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
- Maintaining professional conduct at all times
Requirements
- Full 5-year employment checkable history
- Valid frontline SIA licences DS or SG
- Customer service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream – access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
- Free on-site parking
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Security Officer/CCTV Operator (Nights) in Gloucester employer: Anchor Group Services Ltd
Contact Detail:
Anchor Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer/CCTV Operator (Nights) in Gloucester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Security Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security and customer service. We recommend role-playing with a mate to get comfortable with your responses and show off your skills!
✨Tip Number 3
Don’t forget to research Anchor Group Services! Knowing their values and what they stand for will help you tailor your answers during the interview and show that you’re genuinely interested in being part of Team Anchor.
✨Tip Number 4
Apply through our website for the best chance at landing the job! It’s quick and easy, plus you’ll be one step closer to joining a fantastic team that values your growth and development.
We think you need these skills to ace Security Officer/CCTV Operator (Nights) in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in security roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your SIA licence and any customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Officer role. Share specific examples of how you've handled security situations or provided excellent customer service in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your qualifications stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Anchor Group Services Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer/CCTV Operator. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Officer, you'll need to communicate effectively with both the public and your team. During the interview, practice clear and concise communication. Use examples from your past experiences where you've successfully handled conflict or provided excellent customer service to demonstrate your ability to manage situations professionally.
✨Highlight Your Attention to Detail
Attention to detail is crucial in security roles. Be prepared to discuss specific instances where your keen eye for detail has helped prevent issues or improve safety. This could be anything from noticing irregularities in CCTV footage to maintaining accurate records. Make sure to emphasise how this skill will benefit the team at Anchor.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what a typical night shift looks like. This not only shows your interest in the position but also helps you determine if Anchor is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.