At a Glance
- Tasks: Manage engineers' schedules, book maintenance visits, and assist clients with their needs.
- Company: Join Anchor Fire, a leading fire safety contractor in London and Essex.
- Benefits: Earn £28,000 from day one, plus 28 days holiday and a workplace pension.
- Other info: Enjoy fully funded training and excellent career growth opportunities.
- Why this job: Kickstart your career in fire safety with hands-on training and real impact.
- Qualifications: Organised, fluent in English, and confident on the phone; no experience needed.
The predicted salary is between 28000 - 28000 £ per year.
Anchor Fire is a fully accredited fire safety contractor working across London and Essex.
We install and maintain fire alarm systems, emergency lighting, AOVs, fire doors and passive fire protection for housing providers, schools, healthcare sites and children's charity accommodation.
We are looking for someone organised and sharp to join the office team and train into the fire safety industry properly.
No previous experience in fire safety is needed.
We will teach you.
What you will be doing from day one
Managing the engineers' diaries and making sure the right person is on the right job with the right kit.
Booking in planned maintenance visits and reactive callouts.
Answering the phone to clients and sorting out what they need.
Sending out service reports and certificates.
Keeping our job management system, accurate so our records and invoicing hold up.
It is a busy desk. Engineers ring in from site, clients ring in with problems, and you are the person who makes it work.
What you will learn
Over your first year you will be trained on fire alarm systems and the standards behind them, including BS 5839, BS 9999, the Fire Safety Act and the Building Safety Act.
You will learn to read a survey, price remedial works and write quotations that go out to clients under our name.
Alongside that we will train and fund you towards a fire door inspection qualification.
You will spend time on site with our fire door inspector, surveying doors in occupied buildings and writing up findings.
You will be trained by our operations manager, our qualified fire door inspector and the managing director.
This is a small enough company that you will learn from the people doing the work, not from a folder.
What we need from you
Well organised, and able to hold several jobs in your head at once without dropping any.
Fluent English. You will be writing and speaking to clients, and in time producing quotations that carry our name.
Confident on the phone, including when someone is annoyed.
Quick with computers.
Willing to learn a technical trade. This role suits someone who wants to build a career rather than fill a seat.
A full UK driving licence is essential. The role is subject to a DBS check, as we work in schools, healthcare settings and children's charity accommodation.
Any background where you have coordinated people, handled customers or worked to deadlines is relevant.
Lettings, property management, plant hire, service desks, dispatch and hospitality supervision all transfer well.
What matters is how you think, not the industry you came from.
What we offer
- 28,000 per year from day one, with review as your qualifications come through.
- A small signwritten company van, or 30p per business mile if you would rather use your own car.
- 28 days holiday including bank holidays.
- Workplace pension.
- Fully funded training and qualifications.
- #J-18808-Ljbffr
Trainee Service Coordinator - Fire Safety in Essex employer: Anchor Fire Ltd
Anchor Fire Ltd is an excellent employer that prioritises the growth and development of its employees through fully funded training opportunities in fire safety standards. With a supportive work culture in London/Essex, you will benefit from hands-on experience alongside industry professionals, ensuring a rewarding career path in a vital sector. Join us to be part of a team that values organisation, accuracy, and client satisfaction while fostering your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Coordinator - Fire Safety in Essex
✨Get Hands-On Experience
Dive into volunteer opportunities with local fire departments or community safety initiatives. Not only will you gain invaluable experience, but you'll also be in the right circles to hear about trainee opportunities or who’s hiring!
✨Connect with the Community
Join online forums and local groups dedicated to fire and emergency services. These can be fantastic places to network, gather insights on trainee programmes, and meet people who might just lead you to your dream role at Anchor Fire Ltd.
✨Attend Open Days and Workshops
Most fire services host open days for aspiring trainees. These events are a golden opportunity to learn more about the profession, meet personnel, and demonstrate your passion and commitment face-to-face.
✨Utilise Career Services
If you’re still studying, tap into your university’s career services. They often have partnerships with fire services and may share exclusive trainee postings. Remember, we’re here to help you land that spot at Anchor Fire Ltd!
We think you need these skills to ace Trainee Service Coordinator - Fire Safety in Essex
Some tips for your application 🫡
Show Off Your Educational Background:When applying for a trainee position in fire and emergency services, highlight any relevant courses, certifications, or training you've undertaken. If you've completed any first aid or fire safety courses, be sure to mention them on your CV—it shows you're serious about your future in this line of work.
Demonstrate Your Team Spirit:Fire and emergency services thrive on teamwork, so let us know about your experiences working in a team environment. Whether it’s through volunteering, sports, or school projects, sharing these experiences in your cover letter can set you apart and show us you're ready to jump into action with your future colleagues!
Keep it Concise and Relevant:For a trainee role, we prefer a CV that’s straightforward and to the point. Focus on your skills and experiences that relate directly to fire and emergency services. Avoid lengthy descriptions; we want to see the core of what makes you a great candidate, so keep it neat and succinct!
Personalise Your Application:Tailor your cover letter specifically to the role at Anchor Fire Ltd. Mention why you're excited about joining the fire and emergency services and what you hope to learn during your traineeship. A personal touch can really demonstrate your enthusiasm and make us more likely to consider your application seriously!
How to prepare for a job interview at Anchor Fire Ltd
✨Master the Basics of Fire Science
As a trainee in fire emergency services, it's crucial to have a solid understanding of fire behaviour and safety protocols. Brush up on your knowledge of fire prevention strategies and be ready to discuss how you would apply these concepts in real-life situations at Anchor Fire Ltd.
✨Show Your Team Spirit
In the fire service, teamwork is everything. Make sure you highlight any past experiences that showcase your ability to work effectively in a team. Use examples from school projects or community service to demonstrate how you collaborate, especially in high-pressure situations.
✨Get Familiar with Emergency Equipment
Be prepared to talk about the different types of firefighting equipment and tools you'll encounter. Familiarise yourself with terms like hoses, ladders, and protective gear, as well as their uses. Knowing the basics will show that you're genuinely interested in the role and ready to hit the ground running!
✨Express Your Commitment to Learning
As this is a trainee position, the interviewers at Anchor Fire Ltd will be keen to see your motivation and willingness to learn. Share your plans for personal development, such as any courses you've completed or future certifications you aim to achieve within fire emergency services.
