Field Technician - Water Industry in Exeter

About The Role

Location: Plymouth, Exeter or Okehampton with field-based travel across Somerset, Devon and Cornwall

Salary: £28,985 to £32,889 (dependent on experience)

Role Type: 37 hours per week, Monday to Friday plus 1-in-5 stand‑by rota

Benefits: 25 days annual leave plus bank holidays, paid birthday day off, annual bonus scheme, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits.

Ancala Water Services provides clean and wastewater services to over 1,000 MOD sites across England and Wales. We’re looking for talented people to join our trusted, respectful and team‑focused culture so if this role matches your skills, we’d love to hear from you.

As part of our essential front‑line operations service, you will be joining a collaborative, stable and welcoming team that is responsible for ensuring that planned and reactive operations work is completed to a high standard and to schedule. This role helps make sure our clean and wastewater assets are operated and maintained effectively across our various sites and that our customers are kept well‑informed throughout work that affects them. You’ll be responsible for ensuring that all activity is undertaken in line with contractual agreements and internal procedures. This is a customer facing role based in/around the South West, primarily around Plymouth, Exeter, Okehampton and surrounding areas but travel throughout Somerset, Devon and Cornwall will be required to meet business requirements. The role will include participation in an out‑of‑hours stand‑by rota on a 1-in‑5 basis.

What You’ll Be Doing:

• Operating and maintaining clean and wastewater sites and networks
• Ensuring we hold sufficient stores of wholesome potable water supplies
• Providing a mobile reactive maintenance and repair function within your operational area
• Recording accurate information and feedback in real‑time using portable/mobile devices
• Communicating regularly with colleagues and customers onsite to ensure swift and satisfactory resolutions and to record completed works
• Travelling to different sites on a regular basis and reading meters
• Taking part in a regional on‑call rota to provide out of hours response and support to customers

What You’ll Bring:

• Maintenance experience, ideally within a similar field‑based role
• Intermediate IT skills and experience of using different IT software packages and devices
• Confident written and verbal communication skills to enable you to work with customers and colleagues
• Ability to manage and maximise your time effectively and identify time‑saving opportunities
• Comfortable to work with chemicals and gases once trained to do so
• The ability to build and develop strong relationships at all levels with both internal and external contacts and customers
• Comfortable working in both confined spaces and outdoors in all weather conditions

Due to the nature of sites on which we operate, the successful candidate must:

• Meet the UK Security Vetting requirements for the role which includes, but is not limited to, the successful candidate being a full‑time resident of the UK for the past 5 years
• You must have a full, valid driving licence and be comfortable driving a van

About Us

Ancala Water Services own and manage water and wastewater assets and optimise operations to create value for customers and shareholders. We deliver water and wastewater services to over 1,100 sites throughout England and Wales including the £1billion 25‑year Aquatrine A contract delivering water, wastewater, fire system maintenance and specialist estate management services to the Ministry of Defence (MOD). We manage boreholes, reservoirs, surface water pumping stations, sewage pumping stations, treatment works, distribution mains, oil and water interceptors, sewers and meters. The company is committed to providing wholesome water to our customers and managing the treatment of wastewater, with a focus on protecting the environment. Here at Ancala Water Services, people are at the heart of what we do. As a private utilities company, we are passionate about delivering water and wastewater services to over 1,000 Ministry of Defence sites throughout England and Wales. Every individual plays an important role in the success of our business, with no role too small. Whether you’re analytical, hands‑on, resourceful or have a passion for people, we have a role for you. With our varied approach to your development, we’re committed to supporting you to reach your full potential. So, if you’re looking for an opportunity to make a difference every day, while helping us create a sustainable future, we’d love to hear from you.