Senior Business Operations Manager

Overview

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next – together!

We are looking for a dynamic and strategic Senior Business Operations Manager to lead and scale our multi-faceted Business Operations team within the Global Product and Technology Organisation (GPTO). This is a high-impact leadership role where you will define the operational vision, shape strategy, and drive execution across multiple domains including Product Operations and UX/Business Operations.

As a trusted partner to senior leadership, you will deliver operational excellence, streamline processes, and enable our teams to operate at scale with clarity, rigor, and agility.

Your Role

Strategic Leadership & Team Development

• Lead, mentor, and empower a small team of Operations Managers, responsible for functional areas like Product Ops, UX Ops and Business Ops.
• Ensure team is executing on the Business Operations team\’s overarching vision, strategy, and roadmap, and team’s work is aligned with broader company objectives.
• Oversee professional development, performance management, and hiring for the team.

Operational Strategy & Frameworks

• Provide strategic direction and oversight for all operational frameworks, including the product roadmap management process and the UX operations model.
• Ensure the quality and impact of all leadership review materials and operational reporting originating from the team.
• Champion and guide large-scale process optimization initiatives that impact the entire product development lifecycle and enhance organizational agility.

High-Impact Programs & Execution

• Own the strategy and execution for high-visibility programs, including the orchestration of product advisory boards and executive steering committees.
• Build and manage tools and processes to improve efficiency and effectiveness of product management teams.

Cross-Functional Alignment

• Act as a key strategic partner to the Product and Engineering stakeholders, driving alignment on priorities and operational models.
• Establish communication and reporting cadences between the GPTO and other business units (e.g., Sales, Marketing, Finance).
• Ensure effective communication of progress, risks, and strategic recommendations to stakeholders.

Your Qualifications

• Tenured experience in business or product operations, with proven impact at scale.
• People leadership experience, including managing managers or leads.
• Experience overseeing multiple operational domains (Product Ops, UX Ops, or broader Business Ops).
• Proven success in setting and delivering operational strategy in a large-scale technology or SaaS environment.
• Exceptional communication, executive presence, and ability to influence senior stakeholders.

Preferred Experience

• Scaling operations in a high-growth, global organisation.
• Strong knowledge of modern product development methodologies (Agile, SAFe) and SaaS product lifecycles.
• Experience in orchestrating and managing product advisory boards or similar executive-level feedback programs.
• Strong analytical and reporting acumen, with experience in operational KPI definition.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not:

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.