Principal Machine Learning Engineer

We're seeking a Principal Machine Learning Engineer who can work across the full stack of Anaplan AI applications, from model integration and prompt engineering to building intuitive user interfaces. You'll build production‑ready AI features that empower business users to leverage the power of GenAI within their planning workflows, requiring both deep ML knowledge and strong software engineering skills.

Your Impact

• Lead the architecture, design, and deployment of scalable Generative AI and Machine learning systems into production environments.
• Develop end‑to‑end GenAI features including backend API services, model integration, model monitoring, evaluations and deployments.
• Integrate and optimise LLMs for specific use cases in business planning, including prompt engineering, RAG implementation.
• Build conversational interfaces and agentic workflows that make complex planning tasks accessible through natural language.
• Implement evaluation frameworks to measure and improve GenAI feature quality, including accuracy, latency, and user satisfaction metrics.
• Design and develop APIs that expose AI capabilities to Anaplan's platform and third‑party integrations.
• Optimise model inference pipelines for performance, cost and scalability in production environments.
• Implement monitoring, logging, and observability for GenAI systems to track usage, errors and model behaviour.
• Collaborate with data scientists to productionise ML models and forecasting algorithms.

Your Skills

• Extensive hands‑on professional experience in the field of Artificial Intelligence, Machine Learning, or related engineering domains.
• End‑to‑end exposure in model lifecycle development, including extensive experience training and deploying ML models in production environments.
• Deep knowledge of LLM APIs, prompt engineering, and conversational AI patterns.
• Experience in fine‑tuning LLMs for domain‑specific enterprise applications.
• Strong expertise in MLOps and LLMOps, ensuring scalable, reliable and monitorable model deployments.
• Experience with agentic frameworks and autonomous agent architectures.
• Proficiency in Python and modern software development practices (testing, code review, CI/CD).
• Proven track record of delivering complex technical projects on time with high quality.
• Advanced degree (Master's or Ph.D.) in Computer Science, Artificial Intelligence, Machine Learning or a strongly related quantitative field.
• Hands‑on experience with cloud‑native ML infrastructure platforms.
• Knowledge of vector databases (Pinecone, Weaviate, Qdrant) and embedding models.
• Experience with model serving frameworks (vLLM, TensorRT, Ray).
• Experience with A/B testing and experimentation frameworks for AI features.
• Contributions to open‑source ML projects or research publications.
• Experience with model observability tools (LangSmith, W&B, MLflow).

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. As set forth in Anaplan’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.