Application, Delivery Advisor, Supply Chain

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

Anaplan is the backbone of business planning for some of the world’s most influential companies, including Coca-Cola, Nvidia, J&J, and Macy’s. As the trusted platform with native AI capabilities, we empower thousands of organizations to connect their planning process across supply chain, finance, workforce, and sales planning—driving more intelligent decisions faster. By partnering with Anaplan, businesses anticipate change, navigate complexity, and gain a competitive edge.

As a Delivery Advisor within Anaplan’s Supply Chain Center of Excellence, you will play a pivotal role in ensuring our Supply Chain Applications delivery is consistent, scalable, and aligns with Anaplan's standards of quality. You will specifically focus on ensuring our customers' business process needs are realized through the effective implementation of the Supply Chain applications. This role combines deep Supply Chain Planning expertise, familiarity with the implementation of planning tools (whether that is Anaplan or other solutions) platform, and deep knowledge of our Supply Chain Applications to enable and assist professional services colleagues both within Anaplan and our partner ecosystem in their effective implementation.

Key activities to drive success and scaling include shaping the implementation approach for Supply Chain Applications, leading the delivery of all applicable documentation and content, enabling internal and external teams, being on-call for business process expertise. As a Delivery Advisor you will provide product guidance, validate and approve implementation plans, observe and monitor implementations, and ensure features feedback is incorporated into future versions and new Supply Chain Applications. This role combines excellent collaboration skills, deep understanding of Supply Chain Planning use cases, Applications expertise, Professional Services experience, and an innovative mindset combined with strong attention to detail and deadlines.

Key Responsibilities

• Partner with Anaplan’s Product Management, Professional Services, and GTM Enablement Teams to ensure seamless integration of Supply Chain Applications into Anaplan’s GTM and delivery motion by serving as the subject matter expert on the Applications, guiding effective implementation strategies.
• Developing and overseeing functional enablement programs, including training, guides, comprehensive documentation for internal and partner use.
• Drive ecosystem enablement by developing scalable knowledge-sharing initiatives.
• Uphold and enhance implementation standards to maintain Anaplan’s brand integrity.
• Empower partners through training, advisory and supporting services, scaling Anaplan's service delivery capacity and driving implementation success, ensuring high levels of customer satisfaction.
• Support key and late-stage sales opportunities as a process expert, guiding customers on best practices for implementing Supply Chain Application.
• Deliver actionable feedback from the field to the Product Team to improve our applications.
• Act as a trusted advisor to customers and partners, including presenting Anaplan’s Supply Chain Applications vision, and demonstrate the solutions at key internal and external events.

Key Metrics

• Drive the enablement of Professional Services and Partner Teams to increase and maintain their understanding of the applications, their functionality and implementation implications.
• Ensure the successful implementation of the applications, by providing guidance and advice to the implementation teams.

Qualifications

• Deep expertise in supply chain planning processes, and experience in implementing systems to support these processes.
• Broad experience across all aspects of end-to-end supply chain is necessary (demand, inventory, production, procurement etc).
• Excellent communication, facilitation, and knowledge-sharing skills, with a demonstrated ability in presenting compelling content, performing product demonstrations, leading workshops, and developing enablement programs.
• Strong understanding of Anaplan’s platform and its application to solve complex business challenges. This role does not call for deep Anaplan technical/architecture skills.
• Understanding of product management, GTM operations and enablement.
• A results-driven mindset, able to collaborate across teams, with a focus on contributing deliverables of the highest possible quality and impact.

Our Commitment to Diversity, Equity, Inclusion and Belonging

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.