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- Tasks: Install and maintain advanced security systems at Heathrow Airport, ensuring safety and efficiency.
- Company: Join Analogic, a leader in innovative security technology with a collaborative culture.
- Benefits: Enjoy competitive pay, great benefits, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and a focus on teamwork.
- Why this job: Make a real impact in aviation security while working with cutting-edge technology.
- Qualifications: Technical degree or equivalent experience, plus strong troubleshooting skills.
The predicted salary is between 35000 - 45000 £ per year.
The Service and Installation Engineer is responsible for the installation and maintenance of advanced image and detection systems at Heathrow Airport. This role ensures seamless system operations, supporting aviation safety and efficiency. By providing exceptional customer service and technical support, the technician upholds Analogic's reputation for excellence in security solutions. This position offers opportunities for professional growth within an innovative team dedicated to cutting-edge technology.
Your Primary Responsibilities:
- Install and commission Hold Baggage Screening (HBS) systems and associated components.
- Perform upgrades, retrofits and removals aligning with engineering changes.
- Diagnose and troubleshoot equipment issues efficiently.
- Apply repair methodologies and recommend improvements.
- Conduct maintenance and provide technical support on equipment and systems.
- Assess performance and recommend modifications or enhancements.
- Provide technical support and training to customers and service professionals.
- Maintain effective communication and build positive customer relationships.
- Document inspections, maintenance, and repairs; submit paperwork promptly.
- Produce detailed service reports and maintain clear communication.
- Meet project installation goals and deadlines.
- Schedule and prioritize work to meet daily service demands.
- Maintain and calibrate tools and test equipment.
Education, Work Experience, Skills and Competencies Requirements:
- Technical degree (e.g., electrical, mechanical, or related field) or equivalent experience.
- Over 5 years of experience in troubleshooting, repair, and field service.
- Strong electronic and mechanical troubleshooting skills; quick to learn new technology.
- Professional demeanor with a customer-focused approach.
- Must pass all required pre-employment screening.
- Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards.
- Valid driver's license, reliable transportation, and passport for international travel.
- Ability to obtain and maintain an Airport ID Badge and necessary security clearances, including public trust clearance.
- UK citizenship or permanent residency required.
- Must be able to work variable hours and perform manual handling tasks.
- Must live within commuting distance to Heathrow Airport.
Working Conditions:
- Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance.
- Ability to lift, carry, push, and pull up to 75 pounds.
- Ability to bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, stand for long periods of time, turning, and working in unusual positions requiring full body mobility.
- Ability to be able to reach, above and below shoulder level, flex or extend neck and have good hand and finger dexterity.
- Must be able to work in tight, semi-enclosed spaces occasionally.
Service and Installation Engineer employer: Analogic
Contact Detail:
Analogic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Installation Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Analogic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss specific troubleshooting scenarios you've faced in the past. Show them you’re not just a tech whiz but also someone who can communicate effectively with customers.
✨Tip Number 3
Don’t forget to showcase your customer service skills! This role is all about building relationships, so be prepared to share examples of how you’ve gone above and beyond for clients in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Analogic team and contributing to our mission.
We think you need these skills to ace Service and Installation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service and Installation Engineer role. Highlight your technical skills, especially in troubleshooting and repair, and any relevant experience you have with advanced image and detection systems.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for aviation safety and customer service. Share specific examples of how you've provided exceptional support in previous roles, and why you're excited about joining Analogic.
Showcase Your Technical Expertise: In your application, don’t shy away from showcasing your technical degree and hands-on experience. Mention any certifications or training that align with the job requirements, as this will help us see your fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Analogic
✨Know Your Tech
Make sure you brush up on your technical knowledge related to image and detection systems. Be ready to discuss your experience with troubleshooting and repairs, as well as any specific technologies you've worked with that are relevant to the role.
✨Customer Service Focus
Since this role involves a lot of customer interaction, think about examples from your past where you provided exceptional service. Prepare to share how you built positive relationships with clients and handled any challenging situations.
✨Demonstrate Problem-Solving Skills
Be prepared to walk through your thought process when diagnosing and troubleshooting equipment issues. Interviewers will want to see how you approach problems and what methodologies you apply to find solutions.
✨Show Enthusiasm for Growth
Express your interest in professional development and how you can contribute to the innovative team at Analogic. Share any relevant training or certifications you've pursued and how they align with the company's mission and vision.