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- Tasks: Install and maintain advanced security systems at Heathrow Airport, ensuring safety and efficiency.
- Company: Join Analogic, a leader in innovative security technology with a collaborative culture.
- Benefits: Competitive pay, great benefits, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and a supportive team environment.
- Why this job: Make a real impact in aviation security while working with cutting-edge technology.
- Qualifications: Technical degree or equivalent experience, plus strong troubleshooting skills.
The predicted salary is between 35000 - 45000 £ per year.
The Service and Installation Engineer is responsible for the installation and maintenance of advanced image and detection systems at Heathrow Airport. This role ensures seamless system operations, supporting aviation safety and efficiency. By providing exceptional customer service and technical support, the technician upholds Analogic's reputation for excellence in security solutions. This position offers opportunities for professional growth within an innovative team dedicated to cutting-edge technology.
Your Primary Responsibilities:
- Install and commission Hold Baggage Screening (HBS) systems and associated components.
- Perform upgrades, retrofits and removals aligning with engineering changes.
- Diagnose and troubleshoot equipment issues efficiently.
- Apply repair methodologies and recommend improvements.
- Conduct maintenance and provide technical support on equipment and systems.
- Assess performance and recommend modifications or enhancements.
- Provide technical support and training to customers and service professionals.
- Maintain effective communication and build positive customer relationships.
- Document inspections, maintenance, and repairs; submit paperwork promptly.
- Produce detailed service reports and maintain clear communication.
- Meet project installation goals and deadlines.
- Schedule and prioritize work to meet daily service demands.
- Maintain and calibrate tools and test equipment.
Education, Work Experience, Skills and Competencies Requirements:
- Technical degree (e.g., electrical, mechanical, or related field) or equivalent experience.
- Over 5 years of experience in troubleshooting, repair, and field service.
- Strong electronic and mechanical troubleshooting skills; quick to learn new technology.
- Professional demeanor with a customer-focused approach.
- Must pass all required pre-employment screening.
- Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards.
- Valid driver's license, reliable transportation, and passport for international travel.
- Ability to obtain and maintain an Airport ID Badge and necessary security clearances, including public trust clearance.
- UK citizenship or permanent residency required.
- Must be able to work variable hours and perform manual handling tasks.
- Must live within commuting distance to Heathrow Airport.
Working Conditions:
- Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance.
- Ability to lift, carry, push, and pull up to 75 pounds.
- Ability to bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, stand for long periods of time, turning, and working in unusual positions requiring full body mobility.
- Ability to be able to reach, above and below shoulder level, flex or extend neck and have good hand and finger dexterity.
- Must be able to work in tight, semi-enclosed spaces occasionally.
Service and Installation Engineer in London employer: Analogic
Contact Detail:
Analogic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Installation Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Analogic or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to service and installation roles. Show off your troubleshooting skills and customer service experience – they’re key for this position!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you on the radar of hiring managers.
✨Tip Number 4
Stay updated on the latest technology in aviation security. Being knowledgeable about cutting-edge systems will impress interviewers and demonstrate your commitment to the field.
We think you need these skills to ace Service and Installation Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Service and Installation Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with advanced image and detection systems. We love seeing enthusiasm for aviation safety and customer service, so let that passion come through.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've diagnosed and resolved technical issues. We value quick learners who can troubleshoot effectively, so share those success stories that demonstrate your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Analogic
✨Know Your Tech
Make sure you brush up on your technical knowledge related to image and detection systems. Be ready to discuss your experience with troubleshooting and repairs, as well as any specific technologies you've worked with that are relevant to the role.
✨Customer Service Focus
Since this role involves a lot of customer interaction, think about examples from your past where you provided exceptional service. Prepare to share how you built positive relationships with clients and handled any challenges that arose.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you diagnosed and resolved equipment issues. Highlight your approach to troubleshooting and any methodologies you used to improve processes or outcomes.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Think about how you can convey complex technical information clearly and concisely. Practice explaining your past experiences in a way that showcases your ability to document and report effectively.