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- Tasks: Install and maintain advanced image and detection systems at Heathrow Airport.
- Company: Join Analogic, a leader in aviation security technology.
- Benefits: Competitive pay, growth opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for professional development and customer interaction.
- Why this job: Make a real impact on aviation safety with cutting-edge technology.
- Qualifications: Technical degree or equivalent experience; strong troubleshooting skills required.
The predicted salary is between 35000 - 45000 £ per year.
The Service and Installation Engineer is responsible for the installation and maintenance of advanced image and detection systems at Heathrow Airport. This role ensures seamless system operations, supporting aviation safety and efficiency. By providing exceptional customer service and technical support, the technician upholds Analogic's reputation for excellence in security solutions. This position offers opportunities for professional growth within an innovative team dedicated to cutting-edge technology.
Your Primary Responsibilities:
- Install and commission Hold Baggage Screening (HBS) systems and associated components.
- Perform upgrades, retrofits and removals aligning with engineering changes.
- Diagnose and troubleshoot equipment issues efficiently.
- Apply repair methodologies and recommend improvements.
- Conduct maintenance and provide technical support on equipment and systems.
- Assess performance and recommend modifications or enhancements.
- Provide technical support and training to customers and service professionals.
- Maintain effective communication and build positive customer relationships.
- Document inspections, maintenance, and repairs; submit paperwork promptly.
- Produce detailed service reports and maintain clear communication.
- Meet project installation goals and deadlines.
- Schedule and prioritize work to meet daily service demands.
- Maintain and calibrate tools and test equipment.
Education, Work Experience, Skills and Competencies Requirements:
- Technical degree (e.g., electrical, mechanical, or related field) or equivalent experience.
- Over 5 years of experience in troubleshooting, repair, and field service.
- Strong electronic and mechanical troubleshooting skills; quick to learn new technology.
- Professional demeanor with a customer-focused approach.
- Must pass all required pre-employment screening.
- Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards.
- Valid driver's license, reliable transportation, and passport for international travel.
- Ability to obtain and maintain an Airport ID Badge and necessary security clearances, including public trust clearance.
- UK citizenship or permanent residency required.
- Must be able to work variable hours and perform manual handling tasks.
- Must live within commuting distance to Heathrow Airport.
Working Conditions:
- Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance.
- Ability to lift, carry, push, and pull up to 75 pounds.
- Ability to bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, stand for long periods of time, turning, and working in unusual positions requiring full body mobility.
- Ability to be able to reach, above and below shoulder level, flex or extend neck and have good hand and finger dexterity.
- Must be able to work in tight, semi-enclosed spaces occasionally.
Service and Installation Engineer in Hounslow employer: Analogic
Contact Detail:
Analogic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Installation Engineer in Hounslow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Analogic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your troubleshooting experiences and how you've tackled challenges in the past. Show them you're the go-to person for solving problems!
✨Tip Number 3
Don’t forget to highlight your customer service skills! As a Service and Installation Engineer, you'll be interacting with clients regularly. Share examples of how you've built positive relationships and provided exceptional support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Analogic team and contributing to our mission.
We think you need these skills to ace Service and Installation Engineer in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to the Service and Installation Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your troubleshooting and repair expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for aviation security and how you can contribute to our innovative team. We love seeing candidates who are excited about technology and customer service.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved equipment issues in the past. We’re looking for someone who can think on their feet and provide exceptional support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Analogic
✨Know Your Tech
Make sure you brush up on the specific technologies and systems mentioned in the job description. Familiarise yourself with Hold Baggage Screening systems and any relevant troubleshooting techniques. This will show your technical prowess and readiness to tackle the role head-on.
✨Customer Service Focus
Since this role involves a lot of customer interaction, prepare examples of how you've provided exceptional service in the past. Think about situations where you resolved issues or built strong relationships with clients. This will highlight your customer-focused approach, which is key for Analogic.
✨Demonstrate Problem-Solving Skills
Be ready to discuss specific instances where you've diagnosed and solved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your troubleshooting skills effectively and show that you're quick to learn new technology.
✨Show Enthusiasm for Growth
Express your eagerness to grow within the company and your interest in cutting-edge technology. Research Analogic's mission and values, and be prepared to discuss how your goals align with theirs. This will demonstrate that you're not just looking for a job, but a long-term career with them.