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For Companies At a Glance
- Tasks: Engage clients and lead marketing campaigns for innovative software solutions.
- Company: Join Anaglyph, a pioneering London-based tech company in engineering software.
- Benefits: Gain real responsibility, travel opportunities, and exposure to top engineering firms.
- Why this job: Make an impact in cutting-edge industries like automotive and aerospace.
- Qualifications: Experience in marketing or customer success with strong organisational skills.
- Other info: Dynamic team environment with opportunities for professional growth.
The predicted salary is between 40000 - 50000 £ per year.
Anaglyph is seeking a proactive and versatile Customer Success & Marketing Manager to join our growing team. This role offers an exciting mix of client engagement with prestigious engineering firms and leading marketing campaigns for our cutting-edge software and Augmented Reality manufacturing solutions.
About You
You’ll thrive in a small, dynamic team, enjoy taking ownership of tasks across multiple disciplines, and have the opportunity to develop your professional skills while building a high-profile network in automotive, aerospace, marine, and other engineering sectors. You’ll work from our London office, with occasional national and international travel.
About Us
Anaglyph is a London-based company producing software tools primarily for the engineering sector. Our products deliver reliable, high-quality solutions for industrial design, analysis, and manufacturing. Since its debut in 1990, our software has evolved to provide cutting-edge applications used across a wide range of industries including aeronautics, automotive, sports and leisure, marine, and academia.
Key Responsibilities
- Coordinate marketing campaigns: plan and execute email campaigns, manage digital content, maintain social media accounts, and update the website News Page.
- Produce marketing content: create internal content or work with client-provided photos, videos, models, and testimonials.
- Manage the early-stage customer lifecycle: handle enquiries, coordinate trials and demos, follow up during trials, and maintain clean, structured CRM records to support ongoing engagement.
- Oversee software maintenance renewals and related documentation, providing clear communication, timely confirmations, and ensuring a smooth renewal experience.
- Support sponsorship programs: coordinate student team sponsorship schemes, deadlines, and deliverables.
- Organise and participate in industry events and trade shows, representing Anaglyph and supporting both marketing and customer success objectives.
Required Background
- Experience in marketing, customer success, or client engagement roles.
- Strong organisational skills, able to manage multiple projects and priorities.
- Excellent communication skills, both written and verbal.
- Experience with CRM systems, Office suite, and content generation platforms.
- Comfortable learning new technologies as needed.
- Willingness and ability to travel abroad occasionally.
Nice-to-Have
- Experience and/or degree in engineering, science or technology sectors, ideally with knowledge of composite materials.
- Experience with account management or working with high-profile clients.
- Fluency in foreign languages.
- UK driving licence.
What You’ll Love at Anaglyph
- Take on real responsibility in projects creating genuine innovation in composite materials.
- Work with great people from automotive (e.g. Formula 1), aerospace, and other high-tech industries.
- Attend trade shows and client visits, gaining exposure to leading engineering organisations.
- Be a key player in our growth, helping shape the future of our software solutions.
Customer Success & Marketing Manager in Newport employer: Anaglyph Ltd
Contact Detail:
Anaglyph Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Marketing Manager in Newport
✨Tip Number 1
Network like a pro! Attend industry events and trade shows where you can meet potential employers and showcase your passion for customer success and marketing. Don’t be shy; introduce yourself and make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your marketing campaigns, client engagement strategies, and any relevant projects. This will give you an edge when discussing your experience with hiring managers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to connect directly with us. It shows you're genuinely interested in being part of our team at Anaglyph and ready to dive into the exciting world of engineering solutions.
We think you need these skills to ace Customer Success & Marketing Manager in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Success & Marketing Manager role. Highlight any relevant marketing campaigns or client engagement experiences you've had, as this will show us you're a great fit for our dynamic team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with engineering firms and how your background aligns with our mission at Anaglyph. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and well-structured. Use concise language and avoid jargon unless it's relevant. We want to see how you can convey ideas effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Anaglyph Ltd
✨Know Your Stuff
Before the interview, dive deep into Anaglyph's products and their applications in engineering. Familiarise yourself with their software tools and how they impact industries like automotive and aerospace. This will show your genuine interest and help you engage in meaningful conversations.
✨Showcase Your Versatility
As a Customer Success & Marketing Manager, you'll juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple projects or campaigns. Highlight your organisational skills and ability to adapt to different roles within a team.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with clients or stakeholders in previous positions, especially in high-pressure situations.
✨Ask Insightful Questions
Prepare thoughtful questions about Anaglyph's future projects, their approach to customer engagement, or how they measure success in marketing campaigns. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.