Customer Success & Marketing Manager in Hemel Hempstead
Customer Success & Marketing Manager

Customer Success & Marketing Manager in Hemel Hempstead

Hemel Hempstead Full-Time 40000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage clients and lead marketing campaigns for innovative software solutions.
  • Company: Join Anaglyph, a pioneering London-based tech company in engineering software.
  • Benefits: Gain real responsibility, travel opportunities, and exposure to top industries.
  • Why this job: Make an impact in cutting-edge projects while building a high-profile network.
  • Qualifications: Experience in marketing or customer success with strong organisational skills.
  • Other info: Dynamic team environment with opportunities for professional growth.

The predicted salary is between 40000 - 50000 £ per year.

Anaglyph is seeking a proactive and versatile Customer Success & Marketing Manager to join our growing team. This role offers an exciting mix of client engagement with prestigious engineering firms and leading marketing campaigns for our cutting-edge software and Augmented Reality manufacturing solutions.

About You

You’ll thrive in a small, dynamic team, enjoy taking ownership of tasks across multiple disciplines, and have the opportunity to develop your professional skills while building a high-profile network in automotive, aerospace, marine, and other engineering sectors. You’ll work from our London office, with occasional national and international travel.

About Us

Anaglyph is a London-based company producing software tools primarily for the engineering sector. Our products deliver reliable, high-quality solutions for industrial design, analysis, and manufacturing. Since its debut in 1990, our software set a new standard for innovation in engineering tools, and over the years has evolved into a globally respected solution that continues to shape how the industry designs, analyses, and manufactures products in over 40 countries.

Key Responsibilities

  • Coordinate marketing campaigns: plan and execute email campaigns, manage digital content, maintain social media accounts, and update the website News Page.
  • Produce marketing content: create internal content or work with client-provided photos, videos, models, and testimonials.
  • Manage the early-stage customer lifecycle: handle enquiries, coordinate trials and demos, follow up during trials, and maintain clean, structured CRM records to support ongoing engagement.
  • Oversee software maintenance renewals and related documentation, providing clear communication, timely confirmations, and ensuring a smooth renewal experience.
  • Support sponsorship programs: coordinate student team sponsorship schemes, deadlines, and deliverables.
  • Organise and participate in industry events and trade shows, representing Anaglyph and supporting both marketing and customer success objectives.

Required Background

  • Experience in marketing, customer success, or client engagement roles.
  • Strong organisational skills, able to manage multiple projects and priorities.
  • Excellent communication skills, both written and verbal.
  • Experience with CRM systems, Office suite, and content generation platforms.
  • Comfortable learning new technologies as needed.
  • Willingness and ability to travel abroad occasionally.

Nice-to-Have

  • Experience and/or degree in engineering, science or technology sectors, ideally with knowledge of composite materials.
  • Experience with account management or working with high-profile clients.
  • Fluency in foreign languages.
  • UK driving licence.

What You’ll Love at Anaglyph

  • Take on real responsibility in projects creating genuine innovation in composite materials.
  • Work with great people from automotive (e.g. Formula 1), aerospace, and other high-tech industries.
  • Attend trade shows and client visits, gaining exposure to leading engineering organisations.
  • Be a key player in our growth, helping shape the future of our software solutions.

Customer Success & Marketing Manager in Hemel Hempstead employer: Anaglyph Ltd

Anaglyph is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to take on significant responsibilities while engaging with prestigious clients in the engineering sector. Based in London, our dynamic team offers ample opportunities for professional growth, exposure to cutting-edge technology, and the chance to build a high-profile network across various industries. With a commitment to employee development and a supportive environment, Anaglyph stands out as a rewarding place to advance your career.
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Contact Detail:

Anaglyph Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success & Marketing Manager in Hemel Hempstead

✨Tip Number 1

Network like a pro! Attend industry events and trade shows where you can meet potential employers and showcase your passion for customer success and marketing. Don’t be shy; introduce yourself and make connections that could lead to job opportunities.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website that highlights your marketing campaigns, client engagement successes, and any relevant projects. This will give you an edge and demonstrate your hands-on experience in the field.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.

✨Tip Number 4

Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're genuinely interested in joining our team at Anaglyph and ready to dive into the exciting world of engineering software solutions.

We think you need these skills to ace Customer Success & Marketing Manager in Hemel Hempstead

Client Engagement
Marketing Campaign Management
Email Campaign Planning
Digital Content Management
Social Media Management
CRM Systems
Content Generation
Organisational Skills
Communication Skills
Project Management
Technical Aptitude
Event Coordination
Customer Lifecycle Management
Adaptability
Travel Readiness

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about customer success and marketing, especially in the engineering sector. Share why you’re drawn to Anaglyph and our innovative solutions.

Tailor Your CV: Make sure your CV is tailored to highlight relevant experience in marketing and customer engagement. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements in these areas!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain how your background fits the Customer Success & Marketing Manager role. Be specific about your experiences and how they relate to the responsibilities listed in the job description.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Anaglyph!

How to prepare for a job interview at Anaglyph Ltd

✨Know Your Stuff

Make sure you understand Anaglyph's products and the engineering sectors they serve. Familiarise yourself with their software solutions, especially in composite materials, so you can speak confidently about how your skills align with their needs.

✨Showcase Your Communication Skills

As a Customer Success & Marketing Manager, communication is key. Prepare examples of how you've successfully engaged clients or managed marketing campaigns in the past. Be ready to demonstrate your ability to convey complex information clearly and effectively.

✨Be Organised and Proactive

Highlight your organisational skills by discussing how you manage multiple projects. Bring up specific tools or methods you use to stay on top of tasks, especially in a fast-paced environment like Anaglyph's. This will show that you're ready to take ownership of your responsibilities.

✨Prepare for Travel Questions

Since the role involves occasional travel, be prepared to discuss your flexibility and past experiences with travel for work. Share any relevant stories that showcase your adaptability and willingness to engage with clients on-site, whether nationally or internationally.

Customer Success & Marketing Manager in Hemel Hempstead
Anaglyph Ltd
Location: Hemel Hempstead
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