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- Tasks: Welcome visitors and manage post room duties with a smile and professionalism.
- Company: Join Anabas Welcome, a leader in premium guest experiences.
- Benefits: Enjoy competitive salary, 28 days holiday, gym access, and ongoing training.
- Why this job: Be part of a team that redefines hospitality in the workplace.
- Qualifications: Experience in reception and facilities, with strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Anabas Welcome is a premium guest‑experience specialist dedicated to creating warm, seamless, and memorable moments across corporate environments. Rooted in five‑star hospitality principles, we elevate every interaction—from arrival to farewell—through thoughtful service, intuitive anticipation, and an unwavering commitment to delivering exceptional guest experiences. Our purpose is simple: to bring the art of hospitality into the workplace, creating environments where clients, visitors, and colleagues feel genuinely welcomed, cared for, and valued.
We are currently recruiting a Post Room / Front of House Advocate to join our team at one of our prestigious client sites in the Surbiton/Tolworth area. This is a multi‑disciplinary role requiring someone who can deliver exceptional service across both the post/delivery room and front‑of‑house reception.
Location: Surbiton KT5, London. Full‑time role with a 40‑hour workweek.
Responsibilities:
- Warmly welcome and greet all visitors in a professional and personable manner.
- Efficiently and courteously handle all incoming calls for the client’s business.
- Respond to queries while strictly adhering to security protocols.
- Build and maintain strong client relationships through exceptional service delivery.
- Manage Post Room including receiving goods, noting some may require heavy lifting.
- Internal and external post and large packages collection and distribution.
What We’re Looking For:
- Proven experience as a receptionist and facilities assistant in a corporate office environment, ideally serving high‑end clientele.
- Excellent organisational and communication skills.
- Ability to thrive in both fast‑paced and calm environments, maintaining high service standards while managing multiple tasks.
Interview Dates: Interviews for these prestigious roles will take place on Friday 5th February.
Benefits:
- Competitive salary
- 28 days holiday per year (including Bank Holidays)
- Employee Assistance Programme
- Recognition and Reward Scheme
- Life Insurance (1x annual salary)
- Cycle to Work Scheme
- Recommend-a-Friend Scheme
- Company events
- Ongoing training and development opportunities
- Free access to onsite gym
- Access to onsite subsidised canteen
Sound like the perfect role for you? Apply today and become part of a team that’s redefining the front‑of‑house experience.
Post Room and Front of House Advocate VA2662 employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Room and Front of House Advocate VA2662
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with clients and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and introduction! Since this role is all about making a great first impression, rehearse how you'll welcome visitors and handle calls. A warm, confident approach can set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the company. Think about what it means to deliver exceptional service and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can reinforce your interest in the position and keep you top of mind for the hiring team. Plus, it’s a nice touch that reflects your professionalism.
We think you need these skills to ace Post Room and Front of House Advocate VA2662
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see how you can bring warmth and professionalism to the role, just like we do at Anabas Welcome. Don't be afraid to show us who you are!
Tailor Your Experience: Make sure to highlight your relevant experience in reception and facilities assistance. We’re looking for someone who can handle high-end clientele with ease, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Remember, we’re busy creating exceptional guest experiences, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Anabas
✨Know the Company Inside Out
Before your interview, take some time to research Anabas Welcome. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Post Room and Front of House Advocate, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a client or handled a challenging situation with grace. This will demonstrate your ability to thrive in high-pressure environments.
✨Practice Your Communication Style
Since you'll be the first point of contact for visitors, practice your greeting and phone etiquette. Role-play with a friend or family member to ensure you come across as warm, professional, and personable. Remember, first impressions matter!
✨Prepare for Practical Scenarios
Think about the day-to-day tasks you might face in this role, like managing deliveries or handling multiple calls. Be ready to discuss how you would prioritise tasks and maintain organisation, especially in a fast-paced environment. This shows you're proactive and ready for the job.