At a Glance
- Tasks: Lead a team to deliver exceptional workplace services and support the Facility Manager.
- Company: Anabas, a top Facilities Management company focused on high-quality workplace experiences.
- Benefits: £40,000 salary, 33 days holiday, life insurance, and ongoing training opportunities.
- Other info: Clear career progression opportunities into an Account Manager position.
- Why this job: Make a real impact in a client-facing role while supporting a collaborative team.
- Qualifications: Experience in a similar operational or client-facing environment with strong organisational skills.
The predicted salary is between 40000 - 40000 £ per year.
Anabas is a national Facilities Management company specialising in delivering high-quality workplace experiences for corporate office occupiers. We take pride in creating environments where people feel supported, valued, and able to perform at their best. We are seeking a Workplace Services Team Leader to work alongside and support the delivery of 5-star quality service with the Site Based Facility Manager in Central London. This is a client-facing role suited to someone who values professionalism, collaboration, and outstanding service delivery.
Location: Central London
Salary: £40,000
Contract: Full-time, permanent (40 hours per week, Monday–Friday, between 8am and 5pm)
The Role
As a Workplace Services Team Leader you will provide day-to-day operational support to our site-based Facility Manager and teams, ensuring our clients receive a consistent and high-quality service. You will be a trusted presence on site — approachable, dependable, and proactive — helping to resolve issues quickly and supporting teams to succeed.
Key Responsibilities
- Deliver the front of house services, delivering exceptional service and operational excellence, providing a warm and delightful welcome, meet and greet all visitors approaching the desk in a friendly and professional way.
- Deputise for Facilities Manager during their absence.
- Line Manager for day housekeeping team.
- Oversee the day housekeeping service, ensuring high standards of cleanliness, completing audits, conducting daily floor walks, managing health and safety.
- Manage all key meetings and events, liaising with meeting hosts to support the planning and delivery of smooth events.
- Support with AV issues in meeting rooms.
- Develop and continuously update front of house procedures in line with site specific requirements.
- Work closely with the other Anabas team members to ensure seamless service to the client.
- Ensure all health and safety duties are completed in accordance with site specific requirements to ensure front of house and event operations are delivered in a safe manner.
- Work collaboratively with service providers and vendors delivering a one team approach to service.
About You
- Experience in Services Team Leader or a similar operational, client-facing environment.
- A professional, calm, and approachable manner.
- Strong organisational skills with a proactive, solutions-focused mindset.
- Committed to delivering excellent service and supporting teams on the ground.
What We Offer
- Salary: £40,000 per annum.
- 33 days holiday per year (including Bank Holidays).
- Employee Assistance Programme.
- Recognition and Reward Scheme.
- Life Insurance (1 x annual salary).
- Aviva Digital GP Service.
- Cycle to Work Scheme.
- Recommend a Friend Scheme.
- Company events.
- Ongoing training and development opportunities.
This role offers clear career development, with the opportunity to progress into an Account Manager position as your experience grows. If you are looking for a role where you can make a genuine impact, support people, and deliver a high standard of service, we would be pleased to receive your application.
Workplace Services Team Leader VA2827 in London employer: Anabas
Anabas is an exceptional employer that prioritises a positive work culture and employee development, making it an ideal place for those seeking to excel in the Front of House and Events Team Leader role. Located in the vibrant Piccadilly area of London, employees benefit from a competitive salary, generous holiday allowance, and a range of perks including a recognition scheme and training opportunities, all while contributing to a dynamic team dedicated to delivering outstanding client experiences.
