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- Tasks: Welcome visitors and manage post room duties with exceptional service.
- Company: Join Anabas Welcome, a leader in premium guest experiences.
- Benefits: Competitive salary, 28 days holiday, gym access, and ongoing training.
- Why this job: Be part of a team redefining hospitality in the workplace.
- Qualifications: Experience in reception and facilities, with strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Anabas Welcome is a premium guestâexperience specialist dedicated to creating warm, seamless, and memorable moments across corporate environments. Rooted in fiveâstar hospitality principles, we elevate every interactionâfrom arrival to farewellâthrough thoughtful service, intuitive anticipation, and an unwavering commitment to delivering exceptional guest experiences. Our purpose is simple: to bring the art of hospitality into the workplace, creating environments where clients, visitors, and colleagues feel genuinely welcomed, cared for, and valued.
We are currently recruiting a Post Room / Front of House Advocate to join our team at one of our prestigious client sites in the Surbiton/Tolworth area. This is a multiâdisciplinary role requiring someone who can deliver exceptional service across both the post/delivery room and frontâofâhouse reception.
Location: Surbiton KT5, London. Fullâtime role with a 40âhour workweek.
Responsibilities:
- Warmly welcome and greet all visitors in a professional and personable manner.
- Efficiently and courteously handle all incoming calls for the client's business.
- Respond to queries while strictly adhering to security protocols.
- Build and maintain strong client relationships through exceptional service delivery.
- Manage Post Room including receiving goods, noting some may require heavy lifting.
- Internal and external post and large packages collection and distribution.
What Weâre Looking For:
- Proven experience as a receptionist and facilities assistant in a corporate office environment, ideally serving highâend clientele.
- Excellent organisational and communication skills.
- Ability to thrive in both fastâpaced and calm environments, maintaining high service standards while managing multiple tasks.
Interview Dates: Interviews for these prestigious roles will take place on Friday 5th February.
Benefits:
- Competitive salary
- 28 days holiday per year (including Bank Holidays)
- Employee Assistance Programme
- Recognition and Reward Scheme
- Life Insurance (1x annual salary)
- Cycle to Work Scheme
- Recommend-a-Friend Scheme
- Company events
- Ongoing training and development opportunities
- Free access to onsite gym
- Access to onsite subsidised canteen
Sound like the perfect role for you? Apply today and become part of a team thatâs redefining the frontâofâhouse experience.
Post Room and Front of House Advocate VA2662 in London employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Post Room and Front of House Advocate VA2662 in London
â¨Tip Number 1
First things first, make sure you know the company inside out. Research Anabas Welcome and their approach to hospitality. This will help you tailor your conversations and show that you're genuinely interested in creating those memorable moments they value.
â¨Tip Number 2
When you get the chance to chat with someone from the team, donât just talk about your skillsâshare specific examples of how you've delivered exceptional service in the past. This will demonstrate that you can thrive in both fast-paced and calm environments, just like they need.
â¨Tip Number 3
Practice your greeting! Since you'll be the first point of contact for visitors, a warm and professional welcome is key. Role-play with a friend or family member to nail that first impressionâitâs all about making people feel valued right from the start.
â¨Tip Number 4
Finally, donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre keen on joining our team and being part of redefining the front-of-house experience.
We think you need these skills to ace Post Room and Front of House Advocate VA2662 in London
Some tips for your application đŤĄ
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so donât be afraid to express your enthusiasm for the role and how you align with our five-star hospitality principles.
Tailor Your Experience: Make sure to highlight your relevant experience in reception and facilities roles. Weâre looking for someone who can deliver exceptional service, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity. We canât wait to hear from you!
How to prepare for a job interview at Anabas
â¨Know Your Hospitality Basics
Brush up on the principles of five-star hospitality. Understand what it means to create memorable moments for guests and how to deliver exceptional service. This will show your potential employer that youâre aligned with their values.
â¨Practice Your Greeting
Since you'll be the first point of contact, practice a warm and professional greeting. Role-play with a friend or family member to ensure you come across as personable and welcoming during the interview.
â¨Demonstrate Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks in a fast-paced environment. Highlight how you maintained high service standards while juggling responsibilities, as this is crucial for the role.
â¨Showcase Your Communication Skills
Be ready to discuss how you handle incoming calls and respond to queries. Think of specific instances where your communication made a difference in client relationships, as strong communication is key in this position.