At a Glance
- Tasks: Provide top-notch reception services across various client sites in London.
- Company: Join Anabas, a dynamic Facilities Management company focused on exceptional workplace experiences.
- Benefits: Enjoy a competitive salary, 28 days holiday, travel card, and ongoing training.
- Other info: Fast-paced environment with a focus on professional growth and team collaboration.
- Why this job: Experience a varied role where every day brings new challenges and opportunities.
- Qualifications: Previous receptionist experience and excellent organisational skills are essential.
The predicted salary is between 33207 - 33207 £ per year.
Mobile Receptionist Location: London (Zones 1–3) Hours: Monday to Friday, 40 hours per week between 8:00am and 6:30pm Contract: Full-time, Permanent
Anabas is a dynamic national Facilities Management company, specialising in delivering exceptional workplace experiences for corporate office occupiers and their staff and customers. We are currently seeking an experienced Mobile Receptionist to support a number of our prestigious client sites. This role is ideal for a confident, professional receptionist who thrives in a fast-paced environment and is passionate about delivering outstanding service. You will be adaptable, highly organised, and able to quickly understand and meet the needs of different client locations.
Pre-employment vetting clearance is required for this role before any employment is to commence. This will include a DBS and credit check.
Key Responsibilities- Provide reception cover across multiple client sites, often at short notice, requiring a high level of flexibility
- Deliver a consistently high standard of customer service across all locations
- Manage all incoming calls efficiently and courteously
- Welcome and assist visitors in a friendly, professional manner
- Handle enquiries while strictly adhering to security and access procedures
- Arrange transport requirements, including taxis and local travel
- Build and maintain strong, effective relationships with clients and stakeholders
- Previous experience as a receptionist in a corporate office environment
- Excellent organisational and communication skills
- Ability to learn quickly and adapt to different sites and systems
- Comfortable working in a fast-paced environment while managing multiple tasks
- Professional, personable, and client-focused approach
- Salary: £33,207 per annum
- 28 days’ holiday per year (including Bank Holidays)
- Zones 1–3 Travel Card
- Employee Assistance Programme
- Recognition and reward scheme
- Life insurance (1 x annual salary)
- Cycle to Work scheme
- Aviva Digital GP service
- Recommend a Friend scheme
- Company events
- Ongoing training and development opportunities
If you’re looking for a varied and rewarding role where no two days are the same, we’d love to hear from you. Apply now to join Anabas and be part of a team that puts people and service first.
Mobile Receptionist VA2852 in London employer: Anabas
Anabas is an exceptional employer that prioritises a positive work culture and employee development, making it an ideal place for those seeking to excel in the Front of House and Events Team Leader role. Located in the vibrant Piccadilly area of London, employees benefit from a competitive salary, generous holiday allowance, and a range of perks including a recognition scheme and training opportunities, all while contributing to a dynamic team dedicated to delivering outstanding client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Receptionist VA2852 in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Anabas. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Anabas before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Mobile Receptionist VA2852 in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Anabas:Your cover letter is your chance to shine! Tell us why you want to work at Anabas specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Anabas!
How to prepare for a job interview at Anabas
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
