At a Glance
- Tasks: Deliver exceptional client experiences as the first point of contact in a stylish reception.
- Company: Anabas Welcome, a leader in high-end reception and concierge services.
- Benefits: 28 days holiday, life insurance, training opportunities, and company events.
- Other info: Perfect for those who thrive in a fast-paced, customer-focused environment.
- Why this job: Join a dynamic team and make a lasting impression on clients and visitors.
- Qualifications: Experience as a receptionist with strong communication and organisational skills.
The predicted salary is between 26550 - 32450 £ per year.
Full time, permanent Receptionist
Working hours - Monday to Friday, 8:00am to 5:00pm (42.5 hrs per week)
Salary - £33,560.83 per year
Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
We are seeking a full-time Receptionist to deliver an exceptional client experience in a prominent, front-of-house role. Based in an elegantly designed ground-floor reception area in Marylebone, London, you will be the first point of contact for clients and visitors. This position requires a polished, personable, and service‑focused individual who can consistently provide a five‑star customer experience, with a keen eye for detail to identify and report any site maintenance issues promptly.
You will have:
- Experience working as a receptionist.
- Exceptional organisation and communication skills.
The successful candidate is someone who takes pride in their role and enjoys working in a front of house environment with excellent customer service skills, ideally with previous experience in corporate reception or high-end hospitality/retail.
The suitable candidate will:
- Be calm under pressure
- Have a positive attitude
- Be highly effective in communication
- Have attention to detail
- Be empathetic
- Be patient
- Be pro-active
Your responsibilities will include:
- To ensure the smooth running of a ground floor reception desk in a multi-tenanted building.
- Be the initial point of contact for general requests & complaints from tenants.
- Report any on site issues & request work orders when necessary.
- Provide a warm and courteous welcome to all tenants and visitors.
- Oversee incoming/outgoing mail.
Benefits include:
- 28 days holiday per year inc Bank Holidays
- Employee Assistance Programme
- Recognition and Reward scheme
- Life Insurance 1 X annual salary
- Cycle 2 Work scheme
- Recommend a friend scheme
- Company events
- Training & development opportunity
Sound like the job for you? We look forward to receiving your application soon!
Front of House Receptionist VA2865 in London employer: Anabas
Anabas is an exceptional employer that prioritises a positive work culture and employee development, making it an ideal place for those seeking to excel in the Front of House and Events Team Leader role. Located in the vibrant Piccadilly area of London, employees benefit from a competitive salary, generous holiday allowance, and a range of perks including a recognition scheme and training opportunities, all while contributing to a dynamic team dedicated to delivering outstanding client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Receptionist VA2865 in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Anabas. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Anabas before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Front of House Receptionist VA2865 in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Anabas:Your cover letter is your chance to shine! Tell us why you want to work at Anabas specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Anabas!
How to prepare for a job interview at Anabas
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
