Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
We are currently seeking to employ an experienced Front of House Concierge to carry out reception and security duties to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients based in London.
A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.
Hours and Salary
Full time working Monday-Friday, 10:00am-1400pm, 20 hours per week.
Permanent role at £17,027 per annum.
The closing date for new applications will be the 22nd October 2026.
Benefits include:-
- 28 days holiday per year inc. Bank Holidays.
- Employee Assistance Programme.
- Eyecare Vouchers.
- Aviva Digi Care
- Recommend a friend scheme.
- Training & development opportunity.
Your responsibilities will include:
- Maintain a professional, visible and welcoming front of house presence on the trading floor.
- Meet and greet all visitors, clients and guests in a professional and courteous manner.
- Confirm the identity and purpose of visitors and ensure they are appropriately authorised before granting access.
- Ensure all visitors comply with the building and LME’s visitor management and security procedures.
- Escort visitors to the designated gallery area and ensure they remain within authorised areas.
- Confidently and professionally challenge visitors, contractors or staff who are not following the agreed access, security or trading floor rules.
- Escalate any concerns, incidents or persistent non-compliance to the Facilities team.
- Maintain a high level of professional conduct when dealing with challenging or difficult situations.
- Liaise with internal teams and relevant building/security personnel where required.
- Manage visitor arrivals, appointments and meeting arrangements using Microsoft Outlook and Teams.
- Provide general administrative and front of house support where required.
- Support emergency procedures and follow all relevant health, safety, fire and security requirements.
- Report any security concerns, suspicious activity, incidents, defects or hazards promptly.
You will have:
- An in date SIA licence
- Concierge experience in a corporate office, residential or hospitality setting
- Good understanding of customer service and visitor management principles
- Awareness of the importance of workplace security, access control and confidentiality
- Experience using Microsoft Outlook and Teams
- A willingness to learn company-specific security, access and visitor procedures.
BS7858 vettnig will be required for this role
Sound like the job for you? We look forward to receiving your application soon!
Front of House Concierge VA2950 in London employer: Anabas
Anabas is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a focus on delivering a 5-star customer experience, you will thrive in a supportive environment that encourages innovation and collaboration, all while enjoying competitive benefits such as 33 days of holiday, comprehensive training opportunities, and a strong recognition programme. Located in the heart of London, this role provides a unique chance to make a significant impact within a prestigious global client’s offices, ensuring your contributions are valued and rewarded.
