At a Glance
- Tasks: Deliver a 5-star client experience and manage front of house operations.
- Company: Join Anabas, a dynamic National Facilities Management company in London.
- Benefits: Enjoy a £35,000 salary, 33 days holiday, and great perks.
- Other info: Full-time role with excellent training and development opportunities.
- Why this job: Be the face of a prestigious client and make a real impact.
- Qualifications: Experience as a Receptionist with strong organisational and communication skills.
The predicted salary is between 31500 - 38500 £ per year.
At Anabas, we are a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
Anabas is currently seeking to employ an experienced and adaptable Front of House Assistant to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the St James Square area of London. You will be in a client facing role and required to provide a 5-star customer experience. It is critical that the job holder demonstrates professionalism, flexibility, ownership, and responsibility for attending to the client’s needs on site.
Your responsibilities will include:
- Ensuring that all incoming calls for the client business are handled efficiently and courteously.
- Attend to all queries, ensuring strict security procedures are adhered to.
- Ensure all meeting rooms are set up and checked prior to the start of all meetings and reset at the end to ensure meeting rooms are always in a state of readiness.
- Develop and maintain an effective client relationship.
- Meet and greet visitors in a friendly and personable way.
- Provide strong admin assistance and support.
- Report any maintenance issues.
- Deal with any reasonable requests from Anabas Management team.
- Assisting with floor walks, site checks and cleaning audits.
About you
We are looking for someone who has:
- Previous experience working as a Receptionist within a corporate office environment.
- Exceptional organisational and communication skills.
- A professional, friendly and confident approach.
- The ability to work effectively in a fast-paced environment.
- Excellent attention to detail and the ability to manage multiple tasks simultaneously.
- A genuine commitment to delivering an outstanding client and visitor experience.
You will be required to pass a high level of financial services security vetting for this role, including:
- Criminal check
- 6-year Employment check
- 6-year Address check
- Sanctions Watch List including political Exposed Person Financial Check
This is a full time, permanent position. 40 hours per week.
Working Hours: Monday to Friday 8:00am to 5:00pm.
Benefits include:
- Salary - £35,000
- 33 days holiday per year including Bank Holidays
- Employee Assistance Programme
- Recognition and Reward scheme
- Life Insurance 1 x annual salary
- Aviva Digital GP service
- Cycle 2 Work scheme
- Recommend a friend scheme
- Company events
- Training & development opportunity
Sound like the job for you? We look forward to receiving your application soon!
Front of House Assistant VA2867 in London employer: Anabas
Anabas is an exceptional employer that prioritises a positive work culture and employee development, making it an ideal place for those seeking to excel in the Front of House and Events Team Leader role. Located in the vibrant Piccadilly area of London, employees benefit from a competitive salary, generous holiday allowance, and a range of perks including a recognition scheme and training opportunities, all while contributing to a dynamic team dedicated to delivering outstanding client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant VA2867 in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Anabas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Anabas
Don't be shy about reaching out to Anabas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Assistant VA2867 in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Anabas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Anabas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
