At a Glance
- Tasks: Manage facilities and deliver a 5-star customer experience for prestigious clients.
- Company: Dynamic National Facilities Management company focused on great workplace experiences.
- Benefits: £55,000 salary, 33 days holiday, life insurance, and training opportunities.
- Other info: Full-time role with excellent career development and team collaboration.
- Why this job: Be the face of Anabas and make a real impact in client satisfaction.
- Qualifications: Experience in facilities management and strong customer service skills.
The predicted salary is between 55000 - 55000 £ per year.
St James Square, London - £55,000 annual salary. At Anabas, we are a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced and adaptable Facilities Manager to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the St James Square area of London.
You will be in a client facing role and required to provide a 5-star customer experience. As the Facilities Manager you will be the first point of contact that the client has with Anabas. It is critical that the job holder demonstrates professionalism, flexibility, ownership, and responsibility for attending to the client’s needs on site. You will have total responsibility for the service delivery of facilities management on site and be a great team player.
Your responsibilities will include:
- Management of Anabas staff on site
- Monitor and coordinate the supplier team
- Ensure a consistent and high-level service delivery
- Identify areas of improvement in delivery of the services and processes; implementing change as required
- Ensure customer service is at the heart of the way the FM services are delivered
- Work closely with the on-site teams to ensure all aspects of performance targets are met and all works are carried out effectively, efficiently, and in a safe manner
- Ensure operational statutory compliance and completion of PPM works on site
- Deal with reactive situations and manage incident reports as necessary
- Manage all P&L matters relating to the client contract, billing model and ACW works
Working Hours: This is a full time, permanent position. Monday to Friday 8:00am to 5:00pm 40 hours per week.
Benefits include:
- Salary - £55,000
- 33 days holiday per year including Bank Holidays
- Employee Assistance Programme
- Recognition and Reward scheme
- Life Insurance 1 x annual salary
- Aviva Digital GP service
- Cycle 2 Work scheme
- Recommend a friend scheme
- Company events
- Training & development opportunity
Sound like the job for you? We look forward to receiving your application soon!
Facilities Manager VA2751 in London employer: Anabas
At Anabas, we pride ourselves on being a leading National Facilities Management company that values its employees and fosters a supportive work culture. Located in the prestigious St James Square area of London, we offer competitive salaries, generous holiday allowances, and numerous employee benefits, including training and development opportunities to help you grow in your career. Join us to be part of a dynamic team dedicated to delivering exceptional client experiences while enjoying a rewarding and fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager VA2751 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Anabas tick and how you can contribute to their mission of delivering a 5-star customer experience. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Showcase your adaptability and problem-solving skills during interviews. Facilities management is all about handling unexpected situations, so share examples of how you've successfully navigated challenges in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Anabas team and ready to take on the responsibilities of a Facilities Manager.
We think you need these skills to ace Facilities Manager VA2751 in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing teams and delivering exceptional customer service, as these are key aspects of the job.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for facilities management and your understanding of client needs. Use specific examples from your past roles to demonstrate how you can provide that 5-star experience.
Showcase Your Problem-Solving Skills:In your application, mention instances where you've successfully dealt with reactive situations or improved service delivery. This will show us that you're proactive and ready to handle challenges.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Anabas
✨Know Your Client
Before the interview, research Anabas and their approach to facilities management. Understand their values and how they prioritise customer experience. This will help you tailor your responses to show that you align with their mission.
✨Showcase Your Flexibility
As a Facilities Manager, adaptability is key. Prepare examples from your past experiences where you've successfully managed unexpected situations or changes. Highlighting your ability to remain calm and effective under pressure will impress the interviewers.
✨Demonstrate Team Spirit
Since you'll be managing staff and working closely with teams, come prepared with examples of how you've fostered collaboration in previous roles. Discuss how you motivate your team and ensure everyone is aligned towards delivering exceptional service.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a client complaint or managing a service delivery issue. Think through potential scenarios and outline your problem-solving strategies to show you're ready for the challenges of the role.
