At a Glance
- Tasks: Lead a team to deliver top-notch facilities management services and enhance client experiences.
- Company: Join Anabas, a dynamic National Facilities Management company in the heart of London.
- Benefits: Enjoy a competitive salary, generous holiday, and various employee perks.
- Other info: Full-time role with great training and development opportunities.
- Why this job: Be the face of exceptional service and make a real difference for clients.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 50000 - 50000 € per year.
Anabas is a dynamic National Facilities Management company, focused on supporting corporate office occupiers in delivering an exceptional workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced Facilities Manager to provide an outstanding client experience through the delivery of Facilities Management services for one of our prestigious clients in the Piccadilly area of London. This is a client-facing role where delivering a 5-star customer experience is essential.
As the Facilities Manager, you will be the first point of contact between the client and Anabas. It is critical that the successful candidate demonstrates professionalism, ownership, and accountability when responding to client needs on site. Where resolution is not immediately possible, issues must be escalated swiftly and efficiently to the appropriate personnel within Anabas to ensure the client’s requirements are met promptly. You will hold overall responsibility for the delivery of facilities management services on site.
Key Responsibilities- Management of Anabas staff on site.
- Monitoring and coordination of the supplier team.
- Ensuring a consistent and high standard of service delivery.
- Identifying areas for improvement within service delivery and processes, implementing changes where required.
- Ensuring customer service remains at the heart of all FM service delivery.
- Working closely with on-site teams to ensure all performance targets are achieved and all works are carried out effectively, efficiently, and safely.
- Ensuring operational statutory compliance and completion of PPM works on site.
- Managing reactive situations and incident reports as necessary.
- Managing all P&L matters relating to the client contract, billing model, and ACW works.
This is a full-time, permanent position: Monday to Friday, 08:00 – 17:00 (40 hours per week).
Benefits- Salary: £50,000 per annum
- 33 days holiday per year including Bank Holidays
- Employee Assistance Programme
- Recognition and Reward scheme
- Life Insurance – 1x annual salary
- Aviva Digital GP service
- Cycle to Work scheme
- Recommend a Friend scheme
- Company events
- Training and development opportunities
Sound like the role for you? We look forward to receiving your application soon!
Facilities Manager VA2722 in London employer: Anabas
Anabas is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. Located in the heart of Piccadilly, London, we provide our Facilities Managers with competitive salaries, generous holiday allowances, and comprehensive benefits, including training opportunities and a supportive Employee Assistance Programme. Join us to be part of a dynamic team dedicated to delivering outstanding client experiences while enjoying a rewarding career in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager VA2722 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Anabas and their client base. Understand their values and what makes them tick. This way, you can tailor your responses to show how you can deliver that 5-star customer experience they’re after.
✨Tip Number 3
Practice your problem-solving skills! Since you'll be managing reactive situations, think of examples from your past where you've successfully resolved issues. Be ready to share these during interviews to showcase your professionalism and accountability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Facilities Manager VA2722 in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing teams and delivering exceptional customer service, as these are key for us at Anabas.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for facilities management and your understanding of client needs. Use this space to showcase how you can deliver that 5-star experience we’re looking for!
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully resolved issues or improved service delivery. We love candidates who take ownership and accountability!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Anabas
✨Know Your Client
Before the interview, research Anabas and its client base. Understand their values and what they prioritise in facilities management. This will help you tailor your responses to show how you can deliver that 5-star customer experience they’re after.
✨Showcase Your Leadership Skills
As a Facilities Manager, you'll be managing staff and coordinating teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any situations where you improved service delivery or resolved conflicts.
✨Demonstrate Problem-Solving Abilities
In this role, you'll need to handle reactive situations effectively. Think of specific examples where you’ve dealt with unexpected issues and how you escalated them when necessary. This shows your accountability and professionalism, which are key for this position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if Anabas is the right fit for you.
