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- Tasks: Ensure a five-star workplace experience and manage daily floor operations.
- Company: Join Anabas, a dynamic Facilities Management provider focused on exceptional workplace experiences.
- Benefits: Enjoy a competitive salary, 33 days leave, and ongoing training opportunities.
- Other info: Flexible working patterns and a supportive, fast-paced environment await you.
- Why this job: Be part of a team that creates outstanding environments where people thrive.
- Qualifications: Customer-facing experience and strong communication skills are essential.
The predicted salary is between 30000 - 32000 £ per year.
Anabas is a dynamic national Facilities Management provider specialising in delivering exceptional workplace experiences for corporate office occupiers across the UK. Our focus is simple: creating outstanding environments where people and businesses thrive.
We are currently seeking an experienced and highly customer-focused Facilities Assistant to join our team. This is a client-facing role that plays a pivotal part in ensuring a seamless, five-star workplace experience for our client’s staff and visitors. If you are proactive, service-driven and take pride in operational excellence, we would love to hear from you.
About the Role
As Facilities Assistant, you will take ownership of day-to-day floor operations, acting as a central point of contact for workplace services. You will ensure high standards of service delivery, anticipate client needs and proactively resolve issues to maintain an exceptional environment at all times. This role requires confidence, professionalism and the ability to build strong working relationships across multiple service lines. Full training will be provided to support your success in the role.
Key Responsibilities
- Take ownership of floor operations, ensuring a consistent five-star service experience
- Provide proactive support and swift resolution to client teams
- Build strong relationships with meeting and event hosts, agency office leads and stakeholders
- Understand and anticipate client expectations to ensure service excellence
- Coordinate and support all service lines operating on the floor
- Resetting the meeting rooms and office spaces and restocking of supplies in preparation for the following day
- Demonstrate flexibility in working patterns and willingness to support tasks beyond core responsibilities when required
About You
- Experience in a customer-facing, facilities or workplace hospitality role
- Confident communicator with strong interpersonal skills
- Highly organised with excellent attention to detail
- Solutions-focused and proactive in approach
- Committed to delivering exceptional client service
What We Offer
- Competitive salary: £30,000–£32,000
- 33 days annual leave which includes Bank Holidays
- Employee Assistance Programme
- Recognition & Reward scheme
- Life Insurance (1x annual salary)
- Aviva Digital GP service
- Cycle to Work scheme
- Recommend a Friend scheme
- Company events
- Ongoing training and development opportunities
If you’re passionate about delivering outstanding workplace experiences and thrive in a fast-paced, client-focused environment, we would love to receive your application. Apply today and join the Anabas team.
Facilities Assistant VA2703 in London employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant VA2703 in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Anabas on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and facilities management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! During the interview, let your passion for creating exceptional workplace experiences shine through. Remember, they’re looking for someone who fits into their dynamic team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And hey, apply through our website for a smoother process!
We think you need these skills to ace Facilities Assistant VA2703 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Assistant role. Highlight any customer-facing roles you've had and how you’ve delivered exceptional service in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about creating outstanding workplace experiences and how your proactive approach aligns with our values at Anabas.
Showcase Your Communication Skills: As a Facilities Assistant, strong communication is key. In your application, demonstrate your ability to build relationships and resolve issues effectively. We want to see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Anabas
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities Assistant role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you articulate your fit for the position confidently.
✨Showcase Your Customer Service Skills
Since this role is highly customer-focused, be prepared to share specific examples of how you've delivered exceptional service in the past. Think about situations where you anticipated client needs or resolved issues proactively, as these stories will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for a Facilities Assistant. During the interview, highlight your attention to detail and how you manage multiple tasks effectively. You could mention tools or methods you use to stay organised, which will show that you're ready to take ownership of floor operations.
✨Build Rapport with Interviewers
Since building strong relationships is key in this role, try to establish a connection with your interviewers. Be friendly, engage in small talk, and show genuine interest in their experiences at Anabas. This will not only make you memorable but also demonstrate your interpersonal skills.