At a Glance
- Tasks: Create a 5-star experience for clients and manage floor operations.
- Company: Join Anabas, a dynamic National Facilities Management company.
- Benefits: Enjoy a competitive salary, 33 days holiday, and training opportunities.
- Other info: Full-time role with great career development and team events.
- Why this job: Be the face of exceptional service in a vibrant workplace environment.
- Qualifications: Experience in client-facing roles and strong customer service skills.
The predicted salary is between 30000 - 32000 £ per year.
At Anabas, we’re a dynamic National Facilities Management company dedicated to delivering outstanding workplace experiences for corporate office occupiers. We pride ourselves on creating welcoming, safe, and seamless environments for both staff and visitors, with service excellence at the heart of everything we do.
The Opportunity
We’re currently seeking an experienced and enthusiastic Facilities Assistant (Floor Captain) to join our growing team. This is a highly client-focused, operationally hands-on role where you’ll play a key part in creating a first-class workplace experience. You’ll act as a visible point of contact for our client’s teams, taking ownership of floor operations and ensuring service delivery meets and exceeds expectations.
Key Responsibilities
- Provide a 5-star experience for all clients, guests, and building users
- Take ownership of operational floor support, proactively resolving issues and queries
- Set up meeting rooms and event spaces in line with client requirements
- Carry out daily floor inspections to maintain a clean, safe, and professional environment
- Manage the handling and delivery of incoming goods and ensure they reach the appropriate locations
- Promote and uphold a positive health and safety culture on site
- Lead by example, motivating and coaching team members to deliver excellent service
About You
- Proven experience in a client-facing facilities or hospitality environment
- Exceptional customer service and interpersonal skills
- Strong operational awareness with attention to detail
- Able to motivate and support staff, leading by example
- Flexible and adaptable approach to tasks and working hours
- Health and Safety awareness desirable (training provided)
This is a full time, permanent position. (Monday to Friday 40 hrs per week with 1 hour unpaid lunch) (Hours will be 07:00 to 16:00pm)
Benefits include:
- Salary - £30k to £32k
- 33 days holiday per year inc Bank Holidays.
- Employee Assistance Programme.
- Recognition and Reward scheme.
- Life Insurance 1 X annual salary
- Cycle 2 Work scheme.
- Recommend a friend scheme.
- Company events.
- Training & development opportunity.
Application Closing Date: 29th July 26
Sound like the job for you? We look forward to receiving your application soon!
Facilities Assisitant VA2819 in London employer: Anabas
Anabas is an exceptional employer that prioritises a positive work culture and employee development, making it an ideal place for those seeking to excel in the Front of House and Events Team Leader role. Located in the vibrant Piccadilly area of London, employees benefit from a competitive salary, generous holiday allowance, and a range of perks including a recognition scheme and training opportunities, all while contributing to a dynamic team dedicated to delivering outstanding client experiences.
