Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
Anabas is currently seeking to employ an experienced Events and Reception Team Leader to provide an exceptional client experience at one of our prestigious clients in the Piccadilly are of London. A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.
- Working Monday to Friday between 7:00am and 7:00pm - flexible when business needs require
- £41,500 annual salary.
Your responsibilities will include:
1. Lead the front of house services guiding, mentoring, and motivate reception and events teams to deliver exceptional service and operational excellence.
2. Develop and continuously update front of house procedures in line with site specific requirements.
3. Foster a positive culture within the front of house team focused on delivering service in a true authentic and individual manner.
4. Oversee all guest experience operations ensuring guests are provided a warm and delightful welcome.
5. Take ownership of all front of house communications and bookings ensuring your team manage this in accordance with site requirements.
6. Actively complete all front of house duties as part of the team as required, leading by example to elevate service delivery.
7. Work with event hosts to support events that exceed their vision in a deliverable manner.
8. Complete all health and safety duties to ensure front of house and event operations are delivered in a safe manner
You will have:
Experience working as a receptionist in a 5 star environment
Have exceptional organisation and communication skills.
The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.
This is a full time, permanent position. (Monday to Friday 40 hrs per week)
You will be required to pass vetting for this role, including:
- DBS Check
Benefits include:-
Salary - £41,500 per annum
33 days holiday per year inc Bank Holidays,
Employee Assistance Programme.
Recognition and Reward scheme.
Life Insurance 1 X annual salary
Cycle 2 Work scheme.
Aviva Digital GP service
Recommend a friend scheme.
Company events.
Training & development opportunity.
Sound like the job for you? We look forward to receiving your application soon!
Events and Reception Team Leader VA2981 in London employer: Anabas
Anabas is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a focus on delivering a 5-star customer experience, you will thrive in a supportive environment that encourages innovation and collaboration, all while enjoying competitive benefits such as 33 days of holiday, comprehensive training opportunities, and a strong recognition programme. Located in the heart of London, this role provides a unique chance to make a significant impact within a prestigious global client’s offices, ensuring your contributions are valued and rewarded.
