At a Glance
- Tasks: Lead workplace experience initiatives and manage day-to-day facilities operations.
- Company: Dynamic Facilities Management provider focused on outstanding workplace experiences.
- Benefits: 33 days holiday, employee assistance programme, and training opportunities.
- Other info: Join a company that values its people and offers excellent career growth.
- Why this job: Make a real impact on employee experiences in a vibrant work environment.
- Qualifications: IWFM Level 3 and project management qualification required.
The predicted salary is between 45000 - 50000 £ per year.
Salary: £45,000 to £50,000
Location: London City
Hours: 8:00am–5:00pm (flexibility required to support business needs)
This is a six month fixed term contract working Monday to Friday 40 Hours a week.
Anabas is a dynamic, national Facilities Management provider focused on delivering outstanding workplace experiences for corporate office occupiers. We are looking for an experienced Facilities Manager to act as the primary on-site representative, leading the strategic and operational delivery of all workplace and FM services. This is a pivotal role responsible for creating a seamless, high-quality employee experience—spanning workplace programmes, relocation projects, asset management, and day-to-day facilities operations. You will bring a strong blend of project management expertise and stakeholder leadership, confidently balancing client expectations with supplier performance through a proactive, solutions-driven approach. Pre-employment vetting will be required for this role which includes a DBS check.
Key Responsibilities
- Workplace Experience & Service Delivery
- Lead workplace experience initiatives, including events, hospitality, and engagement programmes
- Identify and implement service enhancements to continuously improve the employee experience
- Monitor performance through feedback, analytics, and utilisation insights
- Projects & Building Relocation
- Plan and support the delivery of relocation and workplace projects, ensuring operational readiness
- Coordinate internal teams, vendors, and specialist partners
- Maintain project documentation including risk registers, schedules, and compliance records
- Asset & Operational Management
- Oversee asset registers and lifecycle planning, ensuring accuracy and contractual compliance
- Manage planned and reactive maintenance in partnership with service providers
- Drive efficiencies to improve cost control and operational resilience
- Facilities Management Operations (BAU)
- Lead day-to-day FM services including cleaning, security, reception, mailroom, and catering
- Manage and motivate on-site teams and contractors to deliver consistently high standards
- Ensure compliance with SLAs, KPIs, statutory obligations, and Health & Safety requirements
- Drive continuous improvement and service excellence across all operations
- Maintain accurate workforce planning via systems such as Deputy
- Financial & Contract Management
- Hold budget accountability across labour, materials, equipment, and subcontractors
- Support contract reporting, governance, and continuous improvement planning
- Ensure cost control while maintaining high service quality
- Stakeholder & People Management
- Build strong, professional relationships with clients and service partners
- Act as the escalation point for operational issues, resolving challenges effectively
- Lead team performance, development, and engagement
- Communicate clearly and confidently at all levels
- Systems, Reporting & Compliance
- Maintain CAFM/CMMS systems and accurate operational records
- Produce weekly and monthly performance reports and insights
- Ensure all documentation (SOPs, risk assessments, schedules) is current and compliant
- Uphold Health & Safety, Equality & Diversity, and all company policies
Qualifications & Experience
Essential
- IWFM Level 3 (or higher)
- Project Management qualification (PRINCE2, APM, PMP or equivalent)
- Demonstrable experience managing workplace relocations
- 3–5+ years’ experience in Facilities Management or operations leadership
- Experience working in a vendor-led environment with client-facing responsibility
- Proven track record in team leadership and service delivery
Desirable
- Experience delivering workplace experience or engagement programmes
Personal Attributes
- Proactive, solutions-focused, and resilient
- Strong stakeholder and interpersonal skills
- Professional, confident, and adaptable
- Able to manage competing priorities with sound judgement and diplomacy
- Passionate about delivering an exceptional workplace experience
What We Offer
- 33 days’ holiday (including Bank Holidays)
- Employee Assistance Programme
- Recognition and Reward scheme
- Cycle to Work scheme
- “Recommend a Friend” incentive
- Company events
- Training and development opportunities
If you’re looking to join a dynamic organisation that truly values its people and its clients, we’d love to hear from you.
Assistant Facilities Manager FTC VA2824 in London employer: Anabas
Anabas is an exceptional employer that prioritises a positive work culture and employee development, making it an ideal place for those seeking to excel in the Front of House and Events Team Leader role. Located in the vibrant Piccadilly area of London, employees benefit from a competitive salary, generous holiday allowance, and a range of perks including a recognition scheme and training opportunities, all while contributing to a dynamic team dedicated to delivering outstanding client experiences.
