Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
We are currently recruiting for an experienced Account Manager to manage the delivery of Facilities Management services to one of our clients in London. This is a client-facing role requiring strong leadership, operational management, and customer service skills.
As the Account Manager you will be the first point of contact that the client has with Anabas. It is critical that the job holder demonstrates professionalism, ownership, and responsibility for attending to the client’s needs on site and where they are unable to do so, escalating in a swift and speedy manner to the appropriate personnel within Anabas to quickly satisfy the needs of the client.
Your responsibilities will include:
- Manage Anabas staff on site
- Build and maintain strong client relationships
- Oversee supplier coordination and performance
- Ensure consistent, high-quality service delivery in line with contractual requirements
- Identify opportunities for service improvements and implement changes where required
- Ensure statutory compliance and completion of planned maintenance
- Manage reactive incidents and oversee incident reporting
- Control and manage P&L matters, billing, and additional works
This is a full time, permanent position. Monday to Friday, 40hs per week between 08:00-17:00.
Benefits include:
- Salary - Up to £75,000 (depending on experience)
- 33 days holiday per year inc Bank Holidays.
- Employee Assistance Programme.
- Life Assurance Benefit – Anabas employees are enrolled to our Assurance scheme at 1 x basic salary.
- Recognition and Reward scheme.
- Cycle 2 Work scheme.
- Recommend a friend scheme.
- Company events.
- Training & development opportunity.
About You:
- Proven experience managing facilities services within a corporate office environment
- Strong leadership and team management skills
- Confident decision-maker with good negotiation and influencing ability
- Strong commercial awareness
- Self-motivated, organised, with a proactive approach to problem-solving
- Experience operating in a 5-star customer service environment is essential
Sound like the job for you? We look forward to receiving your application soon!
Account Manager VA2938 in London employer: Anabas
Anabas is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a focus on delivering a 5-star customer experience, you will thrive in a supportive environment that encourages innovation and collaboration, all while enjoying competitive benefits such as 33 days of holiday, comprehensive training opportunities, and a strong recognition programme. Located in the heart of London, this role provides a unique chance to make a significant impact within a prestigious global client’s offices, ensuring your contributions are valued and rewarded.
