At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences in a fast-paced environment.
- Company: Join Anabas Welcome, a premium guest-experience specialist focused on five-star hospitality.
- Benefits: Competitive salary, 28 days holiday, life insurance, and ongoing training opportunities.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a team redefining front-of-house service and creating memorable moments.
- Qualifications: Experience as a Reception Supervisor with strong organisational and communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Anabas Welcome is a premium guest‑experience specialist dedicated to creating warm, seamless, and memorable moments across corporate environments.
Rooted in five‑star hospitality principles, we elevate every interaction—from arrival to farewell—through thoughtful service, intuitive anticipation, and an unwavering commitment to delivering exceptional guest experiences.
Our purpose is simple: to bring the art of hospitality into the workplace, crafting environments where clients, visitors, and colleagues feel genuinely welcomed, cared for, and valued.
We are currently recruiting a Reception Supervisor to join our team at one of our prestigious clients based in the Surbiton/Tolworth area.
We are looking for individuals who are passionate about delivering outstanding service and crafting memorable, meaningful experiences.
We are seeking someone who thrives in a versatile, fast‑paced environment.
This role is highly varied, combining reception excellence with wider facilities support including post room duties, so we are looking for an individual who is adaptable, proactive, and comfortable switching between different responsibilities throughout the day.
Flexibility, a positive attitude, and a willingness to go above and beyond are essential to delivering the exceptional service our clients expect.
Manage the team ensuring correct standards of service are established and agreed SLAs and KPIs are achieved.
Including Training, development and coaching of existing team members and new starters.
Warmly welcome and greet all visitors in a professional and personable manner.
Proactively take charge of their area of responsibility to ensure the timely resolution to issues.
Build and maintain strong client relationships through exceptional service delivery.
Be the first point of call when any challenges arise with our service.
Design, implement, monitor and adapt dynamic operational working procedures.
Prepare monthly Power Point reports or as required.
Proven experience as a Reception Supervisor in a corporate office environment, ideally serving high-end clientele, leading and managing a team to deliver a high standard of customer service and care.
Excellent organisational and communication skills.
Ability to thrive in both fast-paced and calm environments, maintaining high service standards while managing multiple tasks.
Competitive salary (£39,000pa) 28 days holiday per year (including Bank Holidays) Employee Assistance Programme Recognition and Reward Scheme Life Insurance (1x annual salary) Onsite parking available.
Cycle to Work Scheme Recommend-a-Friend Scheme Company events Ongoing training and development opportunities
- Full-Time | 40 hours per week | Rotating Shift - 07:00AM – 16:00PM - 08:00AM – 17:00PM Interviews for these prestigious roles will take place on Site.
Sound like the perfect role for you?
We'd love to hear from you—apply today and become part of a team that's redefining the front-of-house experience.
TPBN1_UKCT
Front of House Supervisor VA2962 employer: Anabas
Anabas is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a focus on delivering a 5-star customer experience, you will thrive in a supportive environment that encourages innovation and collaboration, all while enjoying competitive benefits such as 33 days of holiday, comprehensive training opportunities, and a strong recognition programme. Located in the heart of London, this role provides a unique chance to make a significant impact within a prestigious global client’s offices, ensuring your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor VA2962
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Anabas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Anabas
Don't be shy about reaching out to Anabas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Supervisor VA2962
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Anabas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Anabas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
