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- Tasks: Welcome guests, manage calls, and support facilities in a dynamic environment.
- Company: Join Anabas Welcome, a leader in premium guest experiences.
- Benefits: Competitive salary, 28 days holiday, and ongoing training opportunities.
- Why this job: Be part of a team redefining hospitality in the workplace.
- Qualifications: Experience as a receptionist and strong communication skills required.
- Other info: Flexible shifts and a chance to grow in a vibrant setting.
The predicted salary is between 19800 - 46200 £ per year.
Anabas Welcome is a premium guest-experience specialist dedicated to creating warm, seamless, and memorable moments across corporate environments. Rooted in five-star hospitality principles, we elevate every interaction from arrival to farewell through thoughtful service, intuitive anticipation, and an unwavering commitment to delivering exceptional guest experiences. Our purpose is simple: to bring the art of hospitality into the workplace, crafting environments where clients, visitors, and colleagues feel genuinely welcomed, cared for, and valued.
We are currently recruiting a Reception & Facilities Support Assistant to join our team at one of our prestigious clients based in the Surbiton/Tolworth area. We are looking for individuals who are passionate about delivering outstanding service and crafting memorable, meaningful experiences. We are seeking someone who thrives in a versatile, fast-paced environment. This role is highly varied, combining reception excellence with wider facilities support including post room duties, so we are looking for an individual who is adaptable, proactive, and comfortable switching between different responsibilities throughout the day. Flexibility, a positive attitude, and a willingness to go above and beyond are essential to delivering the exceptional service our clients expect.
Location: Surbiton KT5, London
Working hours: Full-Time | 40 hours per week | Rotating Shift 07:00 AM – 16:00 PM 08:00 AM – 17:00 PM
Salary & Benefits: Competitive Salary + Benefits
- Warmly welcome and greet all visitors in a professional and personable manner.
- Efficiently and courteously handle all incoming calls for the client’s business.
- Respond to queries while strictly adhering to security protocols.
- Build and maintain strong client relationships through exceptional service delivery.
- Manage Post Room including receiving goods.
- Internal and external post collection and distribution.
What We’re Looking For:
- Proven experience as a receptionist in a corporate office environment, ideally serving high-end clientele.
- Excellent organisational and communication skills.
- Ability to thrive in both fast-paced and calm environments, maintaining high service standards while managing multiple tasks.
Interview Dates: Interviews for these prestigious roles will take place on Friday 6th February.
Benefits:
- Competitive salary (£33,000pa)
- 28 days holiday per year (including Bank Holidays)
- Employee Assistance Programme
- Recognition and Reward Scheme
- Life Insurance (1x annual salary)
- Cycle to Work Scheme
- Recommend-a-Friend Scheme
- Company events
- Ongoing training and development opportunities
Sound like the perfect role for you? We would love to hear from you—apply today and become part of a team that’s redefining the front-of-house experience.
Front of House Receptionist VA2605 employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist VA2605
✨Tip Number 1
Get to know the company culture before your interview. Research Anabas Welcome and their approach to hospitality. This will help you tailor your responses and show that you're genuinely interested in creating those memorable experiences they value.
✨Tip Number 2
Practice your greeting! As a Front of House Receptionist, first impressions matter. Role-play with a friend or family member to nail that warm and professional welcome that Anabas is looking for.
✨Tip Number 3
Be ready to showcase your multitasking skills. Think of examples from your past experience where you juggled multiple tasks successfully. This will demonstrate your adaptability and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Receptionist VA2605
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for delivering outstanding service shine through. Share specific examples of how you've created memorable experiences in previous roles, as this aligns perfectly with our commitment to exceptional guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reception & Facilities Support Assistant role. Highlight your relevant experience in corporate environments and your ability to juggle multiple tasks while maintaining high service standards—this is key for us!
Be Personable and Professional: Remember, we’re looking for someone who can warmly welcome visitors and handle calls courteously. Use a friendly yet professional tone in your application to reflect the kind of atmosphere we create at Anabas Welcome.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the recruitment process. We can’t wait to hear from you!
How to prepare for a job interview at Anabas
✨Know the Company Inside Out
Before your interview, take some time to research Anabas Welcome. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Receptionist, your ability to deliver outstanding service is crucial. Prepare examples from your past experiences where you went above and beyond for a client or resolved a challenging situation. This will demonstrate your commitment to creating memorable guest experiences.
✨Be Ready for a Fast-Paced Environment
Since the role involves switching between various responsibilities, practice articulating how you manage multiple tasks efficiently. Think of specific instances where you thrived under pressure and maintained high service standards, as this will resonate well with the interviewers.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally and ensure your appearance reflects the high standards of the company. This shows that you understand the importance of presentation in delivering exceptional service.
