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For Companies At a Glance
- Tasks: Welcome visitors, manage calls, and ensure meeting rooms are ready.
- Company: Join Anabas, a vibrant Facilities Management company focused on enhancing workplace experiences.
- Benefits: Enjoy a competitive salary, 28 days holiday, and perks like life insurance and training opportunities.
- Why this job: Be part of a dynamic team in a prestigious London location, making a real impact on client experiences.
- Qualifications: Previous receptionist experience in a corporate setting and strong organisational skills are essential.
- Other info: This is a full-time role, Monday to Friday, with a supportive and inclusive work culture.
The predicted salary is between 31247 - 43746 £ per year.
Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
Anabas is currently seeking to employ an experienced Receptionist to carry out reception duties to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the central of London. A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.
Your Responsibilities Will Include
- To meet and greet all visitors approaching the desk in a friendly, personalised and professional manner.
- Sign in all visitors using the visitor management system.
- Contact hosts to make them aware of their guest arrival.
- Ensure all incoming calls for the client business are always handled efficiently and courteously following the site-specific process.
- Manage client floor meeting room books and hospitality requests in line with requires procedures.
- Work seamlessly with our catering provider to ensure all hospitality and events catering orders are delivered to the highest standard.
- Ensure all meeting rooms are set up and checked prior to the start of all meetings and reset at the end to ensure meeting rooms are always in a state of readiness.
- Manage all client employee enquiries.
- Ensure visitor passes for events and client meetings have been prepared correctly where required.
- Work closely with the other Anabas team members on site in a one team approach to ensure seamless service to the client fostering a “See it, Own it, Fix it” mentality.
- Always keep the desk clean and tidy.
- Ensure emails are responded in a professional and timely manner, managing the client external email mailboxes, redirecting and forwarding as required.
- Deal with lost and found property in accordance with site policy.
- Report any maintenance issues via the client CAFM system.
- Deal with any reasonable requests from Anabas Management team.
- Support and promote the values of Anabas and Client.
- Perform other duties as assigned by your Manager / Supervisor.
- Take reasonable care of your own health and safety, and that of others, ensuring you comply with all Health & Safety procedures.
- Work in line with Equality & Diversity policy and report any incidents that are against the spirit of an inclusive work environment.
- Support company policies, ensuring full compliance with the procedures that accompany these.
You Will Have
- Experience working as a receptionist in a corporate office environment.
- Have exceptional organisation and communication skills.
- The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.
This is a full time permanent position. (Monday to Friday 40 hrs per week)
Benefits include:-
- Salary – £31,247
- 28 days holiday per year inc Bank Holidays,
- Employee Assistance Programme.
- Recognition and Reward scheme.
- Life Insurance 1 X annual salary
- Cycle 2 Work scheme.
- Recommend a friend scheme.
- Company events.
- Training & development opportunity.
Sound like the job for you? We look forward to receiving your application soon! #J-18808-Ljbffr
Front of House Receptionist VA2361 employer: Anabas.
Contact Detail:
Anabas. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist VA2361
✨Tip Number 1
Familiarise yourself with Anabas and their values. Understanding the company's focus on exceptional client experiences will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Practice your communication skills, especially in a professional context. Since the role requires handling calls and greeting visitors, being articulate and friendly will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've managed multiple tasks in a fast-paced environment. This will showcase your organisational skills and ability to maintain high service standards, which are crucial for this role.
✨Tip Number 4
Network with current or former employees of Anabas if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Front of House Receptionist VA2361
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a receptionist in a corporate environment. Emphasise your organisational and communication skills, as well as your ability to manage multiple tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional client experiences. Mention specific examples from your previous roles that demonstrate your ability to meet and exceed client expectations.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as proficiency in visitor management systems, handling incoming calls, and managing meeting room bookings.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House Receptionist role.
How to prepare for a job interview at Anabas.
✨Showcase Your Customer Service Skills
As a Front of House Receptionist, your ability to provide exceptional client experiences is crucial. Prepare examples from your past roles where you successfully managed visitor interactions or resolved issues to demonstrate your customer service prowess.
✨Familiarise Yourself with Visitor Management Systems
Since you'll be using a visitor management system, it’s beneficial to research common systems used in corporate environments. If possible, mention any experience you have with similar software during the interview to show you're ready to hit the ground running.
✨Emphasise Your Organisational Skills
The role requires managing multiple tasks efficiently. Be prepared to discuss how you prioritise tasks and maintain organisation in a fast-paced environment. Consider sharing specific strategies or tools you use to stay organised.
✨Demonstrate Teamwork and Collaboration
Anabas values a 'one team' approach, so highlight your experience working collaboratively with others. Share examples of how you've contributed to a team environment and supported colleagues to achieve common goals.
