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- Tasks: Be the welcoming face of our client, providing a five-star experience for all visitors.
- Company: Anabas is a leading facilities management company focused on exceptional workplace experiences.
- Benefits: Enjoy 28 days holiday, life assurance, and opportunities for training and development.
- Why this job: Join a dynamic team in a prestigious environment and make a real impact on guest experiences.
- Qualifications: Experience in front-of-house roles with strong customer service and organisational skills required.
- Other info: Full-time position in Sloane Square, Monday to Friday, with a competitive salary of £34,650.
The predicted salary is between 29000 - 38000 £ per year.
Join to apply for the Front of House Guest Host VA2367 role at Anabas
1 day ago Be among the first 25 applicants
Join to apply for the Front of House Guest Host VA2367 role at Anabas
Anabas Welcome is a dynamic national facilities management company specialising in creating exceptional workplace experiences for corporate office occupiers and their staff. Our commitment is to deliver outstanding service and support, ensuring a smooth and professional environment for our prestigious clients.
We are currently seeking an experienced Front of House Guest Host to join our team at one of our high-profile client sites at their head office in Sloane Square. This is a full-time, permanent position, working Monday to Friday from 08:00 AM to 6:00 PM (50 hours per week), with an annual salary of £34,650.
As the face of our client’s front of house, you will play a critical role in providing an exceptional and seamless experience for all visitors and staff as host, maintaining high standards of service delivery at all times and your personal presentation.
Key Responsibilities
- Warmly greet and welcome all visitors upon arrival, providing a five-star guest experience at all times.
- Escort guests to appropriate areas, including the Cadogan Head Office via lifts or stairs, as needed.
- Handle all incoming calls in a professional, efficient, and courteous manner.
- Anticipate and respond to visitor, guest, and tenant needs with a personalised and adaptable approach.
- Develop and maintain strong, professional relationships with tenants, contractors, and the Cadogan team to foster a positive and collaborative environment.
- Support the client team with general administrative duties including document management, scheduling, and ad hoc support as required.
- Ensure full compliance with on-site procedures relating to security, health & safety, fire protocols, and visitor access policies.
- Take initiative to resolve any issues or service concerns proactively, escalating where appropriate.
Qualifications & Experience
- Proven experience in a front-of-house, corporate hospitality, or reception-based role.
- Strong interpersonal skills with a genuine passion for delivering outstanding customer service.
- Demonstrated ability to build rapport with tenants and guests and maintain professional relationships.
- Excellent administrative, organisational, and time-management skills.
- A polished, professional appearance and communication style.
- Ability to multitask and work under pressure in a busy, client-facing environment.
- Strong attention to detail and proactive problem-solving skills.
What We Offer
- Salary: £34,650 per annum
- Holiday: 28 days per year (inclusive of bank holidays)
- Working hours: Monday to Friday, with shifts between 8:00am – 6:00pm
- Location: Sloane Square, London
Employee Benefits
- Life Assurance.
- Employee Assistance Programme.
- Recognition and Reward scheme.
- Recommend a friend scheme.
- Company events.
- Training & development opportunity.
Apply Now
If you’re passionate about delivering exceptional service and ready to be the face of a premium workplace experience, we’d love to hear from you.
Applications close on 27th August 2025.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Design, Art/Creative, and Information Technology
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Industries
Facilities Services
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Front of House Guest Host VA2367 employer: Anabas.
Contact Detail:
Anabas. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Guest Host VA2367
✨Tip Number 1
Familiarise yourself with the company culture at Anabas. Understanding their commitment to exceptional service will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Practice your greeting and welcoming techniques. As a Front of House Guest Host, first impressions are crucial, so rehearse how you would warmly welcome visitors and handle various scenarios to showcase your customer service skills.
✨Tip Number 3
Network with current or former employees of Anabas if possible. They can provide valuable insights into the role and the work environment, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks in a busy environment. Highlighting your organisational skills and ability to multitask will be key in demonstrating your suitability for this fast-paced role.
We think you need these skills to ace Front of House Guest Host VA2367
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front-of-house roles or customer service. Use specific examples that demonstrate your interpersonal skills and ability to maintain high standards of service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional service. Mention how your previous experiences align with the responsibilities outlined in the job description, such as greeting visitors and managing calls.
Showcase Your Soft Skills: In your application, emphasise your strong interpersonal skills and ability to build rapport with guests. Provide examples of how you've successfully handled challenging situations in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Anabas.
✨Research the Company
Before your interview, take some time to learn about Anabas and their commitment to exceptional workplace experiences. Understanding their values and services will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
As a Front of House Guest Host, your ability to provide outstanding customer service is crucial. Prepare examples from your past experiences where you went above and beyond to ensure a positive experience for guests.
✨Dress Professionally
Since this role requires a polished appearance, make sure to dress smartly for your interview. A professional outfit not only makes a good impression but also reflects your understanding of the role's expectations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to resolve issues or adapt to changing circumstances, and be ready to discuss them.
