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- Tasks: Support Facilities Management services across multiple client sites and ensure high-quality service delivery.
- Company: Join Anabas, a leading Facilities Management company focused on creating supportive workplace experiences.
- Benefits: Enjoy a competitive salary, 33 days holiday, and ongoing training opportunities.
- Why this job: Make a real impact by supporting teams and enhancing client relationships in a dynamic environment.
- Qualifications: Experience in Facilities Management or similar client-facing roles with strong organisational skills.
- Other info: Clear career progression opportunities into an Account Manager position.
The predicted salary is between 45000 - 63000 £ per year.
Anabas is a national Facilities Management company specialising in delivering high-quality workplace experiences for corporate office occupiers. We take pride in creating environments where people feel supported, valued, and able to perform at their best.
We are seeking a Facilities Operations Support Manager to work alongside our Account Director, supporting the delivery of FM services across multiple client accounts in Central London. This is a highly visible, client-facing role suited to someone who values professionalism, collaboration, and outstanding service delivery.
The Role
As Facilities Operations Support Manager, you will provide day-to-day operational support to our site-based Facilities Managers and their teams, ensuring our clients receive a consistent and high-quality service. You will be a trusted presence on site — approachable, dependable, and proactive — helping to resolve issues quickly and supporting teams to succeed.
Key Responsibilities
- Support the delivery of Facilities Management services across multiple client sites
- Build strong, professional relationships with clients and on-site teams
- Provide guidance and operational support to site-based Facilities Managers
- Take ownership of contract administration, including estimates and quotations
- Support recruitment, onboarding, and ongoing training of operational teams
- Ensure Health & Safety standards, processes, and records are fully compliant and up to date
- Provide hands-on operational support during peak periods or where staffing challenges arise
- Identify opportunities to improve service delivery and operational processes
- Prepare and contribute to monthly client reports as directed by the Account Manager
- Act as the main operational point of contact in the absence of the Account Manager
About You
- Experience in Facilities Management or a similar operational, client-facing environment
- A professional, calm, and approachable manner
- Strong organisational skills with a proactive, solutions-focused mindset
- Comfortable working across multiple sites and managing competing priorities
- Committed to delivering excellent service and supporting teams on the ground
What We Offer
- Salary: £45,000 per annum
- 33 days holiday per year (including Bank Holidays)
- Employee Assistance Programme
- Recognition and Reward Scheme
- Life Insurance (1 x annual salary)
- Aviva Digital GP Service
- Cycle to Work Scheme
- Recommend a Friend Scheme
- Company events
- Ongoing training and development opportunities
This role offers clear career development, with the opportunity to progress into an Account Manager position as your experience grows. If you are looking for a role where you can make a genuine impact, support people, and deliver a high standard of service, we would be pleased to receive your application.
Facilities Operations Support Manager VA2600 employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Support Manager VA2600
✨Tip Number 1
Network like a pro! Reach out to people in the Facilities Management industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in Facilities Management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Facilities Operations Support Manager VA2600
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Operations Support Manager role. Highlight your experience in Facilities Management and any client-facing roles you've had, as this will show us you're a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering high-quality service and how your proactive mindset can benefit our team. Keep it professional but let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide solutions, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Anabas
✨Know Your Facilities Management Stuff
Make sure you brush up on your knowledge of Facilities Management. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with supporting multiple client sites. This will show that you're not just interested in the job, but that you genuinely understand what it entails.
✨Showcase Your People Skills
Since this role is highly client-facing, be prepared to demonstrate your ability to build strong relationships. Think of examples where you've successfully collaborated with teams or resolved conflicts. Highlighting your approachable and dependable nature will resonate well with the interviewers.
✨Be Proactive in Problem-Solving
The job requires a solutions-focused mindset, so come armed with examples of how you've tackled challenges in the past. Discuss specific situations where you identified issues and implemented effective solutions, especially in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
