At a Glance
- Tasks: Support Facilities Management services across multiple client sites in Central London.
- Company: Anabas, a leading Facilities Management company focused on high-quality workplace experiences.
- Benefits: £45,000 salary, 33 days holiday, life insurance, and ongoing training opportunities.
- Why this job: Make a genuine impact while supporting teams and delivering excellent service.
- Qualifications: Experience in Facilities Management or similar client-facing roles required.
- Other info: Clear career progression to Account Manager with dynamic work environment.
The predicted salary is between 45000 - 63000 £ per year.
Location: Central London (multiple client sites)
Salary: £45,000
Contract: Full-time, permanent (40 hours per week, Monday-Friday)
Anabas is a national Facilities Management company specialising in delivering high-quality workplace experiences for corporate office occupiers. We take pride in creating environments where people feel supported, valued, and able to perform at their best.
We are seeking a Facilities Contract Support Manager to work alongside our Account Director, supporting the delivery of FM services across multiple client accounts in Central London. This is a highly visible, client-facing role suited to someone who values professionalism, collaboration, and outstanding service delivery.
The Role
As Facilities Contract Support Manager you will provide day-to-day operational support to our site-based Facilities Managers and their teams, ensuring our clients receive a consistent and high-quality service. You will be a trusted presence on site, approachable, dependable, and proactive helping to resolve issues quickly and supporting teams to succeed.
Key Responsibilities
- Support the delivery of Facilities Management services across multiple client sites
- Build strong, professional relationships with clients and on-site teams
- Provide guidance and operational support to site-based Facilities Managers
- Take ownership of contract administration, including estimates and quotations
- Support recruitment, onboarding, and ongoing training of operational teams
- Ensure Health & Safety standards, processes, and records are fully compliant and up to date
- Provide hands-on operational support during peak periods or where staffing challenges arise
- Identify opportunities to improve service delivery and operational processes
- Prepare and contribute to monthly client reports as directed by the Account Manager
- Act as the main operational point of contact in the absence of the Account Manager
About You
- Experience in Facilities Management or a similar operational, client-facing environment
- A professional, calm, and approachable manner
- Strong organisational skills with a proactive, solutions-focused mindset
- Comfortable working across multiple sites and managing competing priorities
- Committed to delivering excellent service and supporting teams on the ground
What We Offer
- Salary: £45,000 per annum
- 33 days holiday per year (including Bank Holidays)
- Employee Assistance Programme
- Recognition and Reward Scheme
- Life Insurance (1 x annual salary)
- Aviva Digital GP Service
- Cycle to Work Scheme
- Recommend a Friend Scheme
- Company events
- Ongoing training and development opportunities
This role offers clear career development, with the opportunity to progress into an Account Manager position as your experience grows. If you are looking for a role where you can make a genuine impact, support people, and deliver a high standard of service, we would be pleased to receive your application.
Facilities Contract Support Manager VA2626 employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Contract Support Manager VA2626
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Anabas prides itself on professionalism and collaboration, so be ready to showcase how your experience aligns with their mission and how you can contribute to creating supportive workplace environments.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to client-facing roles. Highlight your problem-solving skills and how you've successfully managed competing priorities in the past—this will show you’re the proactive support they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Anabas team and contributing to their high-quality service delivery.
We think you need these skills to ace Facilities Contract Support Manager VA2626
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Facilities Contract Support Manager role. Highlight your experience in Facilities Management and any client-facing roles you've had, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering high-quality service and how your proactive mindset can contribute to our mission at Anabas. Keep it professional but let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide solutions, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Anabas!
How to prepare for a job interview at Anabas
✨Know Your Facilities Management Stuff
Make sure you brush up on your knowledge of Facilities Management. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with supporting multiple client sites. This will show that you're not just interested in the job, but that you genuinely understand what it entails.
✨Showcase Your People Skills
Since this role is highly client-facing, it's crucial to demonstrate your ability to build strong relationships. Prepare examples of how you've successfully collaborated with teams or clients in the past. Highlight your approachable and dependable nature, as these traits are essential for success in this position.
✨Be Proactive with Solutions
The job requires a solutions-focused mindset, so think of specific instances where you've identified problems and implemented effective solutions. Be ready to discuss how you can bring this proactive approach to the role, especially when it comes to operational support and improving service delivery.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter in a Facilities Management role and how you would handle them. This will help you demonstrate your organisational skills and ability to manage competing priorities effectively.