Facilities Assistant VA2666

At Anabas, we’re a dynamic National Facilities Management company dedicated to delivering outstanding workplace experiences for corporate office occupiers. We pride ourselves on creating welcoming, safe, and seamless environments for both staff and visitors, with service excellence at the heart of everything we do.

We’re currently seeking an experienced and enthusiastic Facilities Assistant to join our growing team. This is a highly client-focused, operationally hands-on role where you’ll play a key part in creating a first-class workplace experience. You’ll act as a visible point of contact for our client’s teams, taking ownership of floor operations and ensuring service delivery meets and exceeds expectations.

Location: Swindon (Travel Required – M4 corridor / Midlands)

Salary: £31,000 per annum

Hours: Full-time – 40 hours per week (08:00 to 17:00)

Key Responsibilities:

• Assist the National Facilities Manager in the day-to-day management of soft and hard services across the assigned portfolio.
• Support the implementation of Anabas and client Health, Safety, and Environmental policies through audits, activity oversight, and accurate record-keeping.
• Conduct regular site visits and audits in line with agreed service frequencies and contractual obligations.
• Assist in supervising directly employed staff, including involvement in appraisals, one-to-one reviews, and identifying training needs to support team development.
• Manage third-party subcontractors, including obtaining quotes, supervising on-site delivery, and issuing permits where appropriately trained and authorised.
• Collaborate with the Contract to ensure alignment with contract requirements.
• Support Team to ensure all faults, issues, and concerns are resolved promptly and effectively, using systems such as QFM, WAP and SharePoint (training provided).
• Monitor and support compliance with service level agreements (SLAs) for all planned and reactive maintenance tasks.
• Assist in tracking and reporting statutory compliance requirements in coordination with the hard services team.
• Promote consistency across all sites in documentation, reporting, record-keeping, and service delivery, for both in-house and subcontracted services.
• Support financial processes including quoting, purchase order receipting, and invoice management.
• Represent the FM team in client meetings where required, supporting communication and issue resolution.
• Carry out a range of basic planned and reactive tasks such as minor fabric repairs, basic visual electrical checks (no live working), water hygiene monitoring, and small moves or setups, in line with training, competence, and risk assessments.
• Complete any other reasonable tasks to support contract delivery and meet client expectations.

About You:

• Proven experience in a client-facing facilities environment.
• Exceptional customer service and interpersonal skills.
• Strong operational awareness with attention to detail.
• Able to motivate and support staff, leading by example.
• Flexible and adaptable approach to tasks and working hours.
• Health and Safety awareness desirable (training provided).

What’s in It for You:

• Salary of £31,000 per annum.
• 33 days holiday per year which includes bank holidays.
• Employee Assistance Programme for wellbeing support.
• Recognition and reward scheme.
• Cycle to Work scheme.
• Life Insurance (1 x annual salary).
• Recommend a friend scheme.
• Regular company events.
• Training and development opportunities to support your career growth.

If you’re passionate about providing excellent service and want to be part of a supportive, professional team, we’d love to hear from you. Apply today and take the next step in your facilities management career with Anabas.

Closing date for applications: 30/04/2026