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- Tasks: Support operations and create a welcoming workplace experience for clients and staff.
- Company: Join Anabas, a dynamic National Facilities Management company focused on service excellence.
- Benefits: Enjoy a competitive salary, 33 days holiday, and career development opportunities.
- Why this job: Be part of a supportive team and make a real impact in facilities management.
- Qualifications: Experience in administration and a passion for excellent service.
- Other info: Flexible working hours and regular company events to enhance your experience.
The predicted salary is between 30000 - 42000 £ per year.
At Anabas, we are a dynamic National Facilities Management company dedicated to delivering outstanding workplace experiences for corporate office occupiers. We pride ourselves on creating welcoming, safe, and seamless environments for both staff and visitors, with service excellence at the heart of everything we do. We are currently seeking an experienced and enthusiastic Facilities and Admin Assistant to join our growing team. This is a highly client-focused, operationally hands-on role where you will play a key part in creating a first-class workplace experience.
You will act as a visible point of contact for our clients’ teams, taking ownership of floor operations and ensuring service delivery meets and exceeds expectations. Responsibilities include ensuring services comprising cleaning, reception, switchboard, catering, and floor captain support, as well as ad hoc tasks to support our client in an evolving milieu, are delivered in a timely manner to the standards as agreed within the SLA.
Working within a strong team who take a hands-on approach, this role may include assisting in all areas of the operation as necessary and involves physical as well as desk-based tasks.
Your Duties Will Include:
- Provide a full range of administrative support to the account manager utilising both Microsoft, in-house, and other systems to a high degree of accuracy.
- Maintain paper and computerised records accurately.
- Ensure all problems or queries are dealt with in a timely manner.
- Take an active part in health and safety management from a practical, training, and administrative perspective.
- Work alongside the Account Manager to deliver reporting to the client.
- Take accountability for quality of work and tasks within own remit.
- Deputise for Account Manager in their absence including supervision of other staff on site.
- Work collaboratively with colleagues to find solutions and improvements across all aspects of the contract.
- Follow all company and client reporting processes.
- Pro-actively participate in training related to the role.
- Undertake room set ups, moves and changes duties and ad hoc duties in conjunction with colleagues.
- Carry out physical audits as instructed.
- Ad hoc cover across all business areas if needed on site.
- Administer security systems in line with client requirements.
- Carry out any duties as assigned that fall within the soft services remit.
Working Monday to Friday 40 hours per week between core hours of 08:00-18:00 with flexibility required to meet business needs.
What’s In It For You:
- Salary of £37,000 per annum
- 33 days holiday per year which includes bank holidays
- Employee Assistance Programme for wellbeing support
- Recognition and reward scheme
- Cycle to Work scheme
- Life Insurance (1 x annual salary)
- Recommend a friend scheme
- Regular company events
- Training and development opportunities to support your career growth
If you are passionate about providing excellent service and want to be part of a supportive, professional team, we would love to hear from you. Apply today and take the next step in your facilities management career with Anabas.
Facilities and Admin Assistant VA2576 employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Admin Assistant VA2576
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Anabas. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to facilities management and admin roles. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your soft skills! In a client-focused role like this, communication and teamwork are key. Be ready to share examples of how you've worked collaboratively in the past and how you handle challenges. This will demonstrate that you can thrive in a dynamic environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities and Admin Assistant VA2576
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities and Admin Assistant role. Highlight any relevant admin support or facilities management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with our mission at Anabas. Don’t forget to mention why you want to join our team!
Showcase Your Client-Focused Mindset: Since this role is highly client-focused, make sure to include examples of how you've provided excellent service in previous positions. We love seeing candidates who understand the importance of creating a welcoming environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Anabas
✨Know the Company Inside Out
Before your interview, take some time to research Anabas and their approach to facilities management. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Client-Focused Mindset
Since this role is highly client-focused, prepare examples from your past experiences where you’ve gone above and beyond for clients. Think about situations where you resolved issues or improved service delivery. This will demonstrate your commitment to creating outstanding workplace experiences.
✨Be Ready for Hands-On Scenarios
Given the operationally hands-on nature of the role, be prepared to discuss how you handle physical tasks and multitasking. You might even want to think of a time when you had to juggle multiple responsibilities at once. This will highlight your ability to thrive in a dynamic environment.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company.
