At Anabas, we believe great Facilities Management is about more than simply responding to requests. Its about anticipating problems, communicating brilliantly, coordinating people and resources, and delivering a service that our clients can rely on. Administration Coordinator Facilities Management
Hours: MondayFriday, between 8:00am 5:00pm, with occasional out-of-hours on-call cover
Contract: Full-time permanent.
£Were looking for an experienced, organised and proactive Administration Coordinator to join our busy Darlington team.
This is an excellent opportunity for an experienced Facilities Administrator, Helpdesk Coordinator, FM Administrator, Facilities Coordinator or Senior Administrator who enjoys taking ownership, solving problems and working at the heart of a fast-paced operation.
? This is more than an administration role. Youll be joining our Facilities Helpdesk team where your organisation, communication and decision-making directly contributes to the quality of service we provide to our clients.
About the role Youll be a key point of contact for our clients, engineers, subcontractors and internal teams, helping to ensure that reactive maintenance, planned works and day-to-day facilities activity are delivered efficiently and professionally.
Youll take ownership of requests from initial contact through to completion, coordinating engineers and subcontractors, keeping clients informed and ensuring our systems and records remain accurate.
Youll be balancing competing priorities, responding to urgent requests, coordinating schedules and supporting the wider Facilities Management team to deliver an outstanding service.
? Managing incoming requests through our helpdesk, client inboxes and telephone lines
Coordinating engineers and subcontractors to ensure jobs are progressed efficiently
Monitoring outstanding jobs and proactively following up to ensure deadlines and expectations are met
Arranging travel and accommodation for engineers and operational teams
Liaising with engineers, subcontractors, suppliers and site-based teams
Maintaining accurate records and ensuring CAFM data is kept up to date
Providing administrative and operational support across the Facilities Management function
Providing cover for the out-of-hours on-call rota when required
You may currently be working as a Facilities Administrator, Facilities Coordinator, FM Helpdesk Coordinator, Helpdesk Administrator, Maintenance Coordinator, Contract Administrator or Senior Administrator and be ready to take the next step in your career.
Previous experience in a busy administrative, coordination or Facilities Management environment
Experience working within a facilities, maintenance, property or service-based operation would be highly advantageous
Strong communication skills and the confidence to deal with clients, engineers and subcontractors at all levels
Confidence using Microsoft Office, email and business management systems
Experience with QFM and/or Sage 200 would be highly desirable, although training can be provided
33 days annual leave , including Bank Holidays
~ Employee Assistance Programme
~ Recognition and Reward scheme
~ Cycle to Work scheme
~ Company events
~ Training and development opportunities
~ Subsidised gym membership
~ The opportunity to develop your career within Facilities Management
? If youre an experienced administrator or Facilities Management professional who enjoys coordination, problem-solving and taking ownership , wed love to hear from you.
Join Anabas and become a key part of the team that keeps our clients' facilities safe, efficient and running smoothly every day.
Apply today and take the next step in your Facilities Management career.
Administration and Facilities Officer in Darlington employer: Anabas
Anabas is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a focus on delivering a 5-star customer experience, you will thrive in a supportive environment that encourages innovation and collaboration, all while enjoying competitive benefits such as 33 days of holiday, comprehensive training opportunities, and a strong recognition programme. Located in the heart of London, this role provides a unique chance to make a significant impact within a prestigious global client’s offices, ensuring your contributions are valued and rewarded.
