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- Tasks: Lead a high-performing front-of-house team and deliver exceptional guest experiences.
- Company: Anabas, a leader in premium reception and concierge services.
- Benefits: 28 days holiday, employee assistance, training opportunities, and perks.
- Why this job: Join a dynamic team and make a real impact in a fast-paced corporate environment.
- Qualifications: Experience as a Reception Manager and strong communication skills required.
- Other info: Opportunity for career growth and development in a prestigious setting.
The predicted salary is between 38000 - 53200 £ per year.
Anabas Welcome is specialised in high-end reception and concierge services, the premium front-of-house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. We are seeking a Corporate Lead Host to bring their high level of experience as an engaging and supportive leader to the front-of-house team at our client site close to Bond Street in London.
With your outstanding professionalism and strong focus on customer service delivery, you will thrive in this fast-moving environment—demonstrating excellence to your team, our client, and visitors by setting high standards and leading by example.
Requirements for the Role:- Demonstrable current experience of at least one year working as a Reception Manager in a corporate office environment.
- In-depth knowledge of Microsoft Word, PowerPoint and Excel.
- The ability to train, develop and upskill a team.
- Effective and efficient communication skills.
- The ability to work in a fast-paced environment while maintaining an exceptional level of service whilst managing multiple tasks.
- Strong proficiency in PowerPoint, with the ability to create well-structured presentations and the confidence to deliver them effectively in client meetings.
Full-time Permanent Role 8 am to 5 pm, Monday to Friday at an annual salary of £38,000. Occasional overtime may be required to support events or meetings. A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met. Applicants will be required to undergo a comprehensive vetting process.
Benefits:- 28 days holiday per year including Bank Holidays.
- Employee Assistance Programme.
- Eyecare vouchers.
- Perkbox offerings.
- Recommend a friend scheme.
- Training and development opportunities.
- Lead by example—process all guests in a polite, courteous and professional manner and ensure personal presentation is to a high standard.
- Demonstrate an understanding of 5-star and VIP guest service.
- Suggest and implement new ideas to continually improve the guest experience.
- Oversee the reception, managing rotas, training and shifts to ensure optimal coverage and a high-performing team.
- Document and implement any changes to protocols and ensure all team members are fully briefed on amendments.
- Oversee the operation of a busy switchboard, manage issues, and ensure all calls are logged, actioned, and closed efficiently.
- Create and manage comprehensive documentation of processes to facilitate training, compliance, and continuous improvement.
- Support at client meetings by developing presentations and having the confidence to present monthly KPIs.
Successful candidates after the first stage interview will be invited to a second stage interview with our client and may be asked to demonstrate their Microsoft Word and Excel skills. Sound like the job for you? We look forward to receiving your application soon!
Corporate Lead Host VA2495 employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Lead Host VA2495
✨Tip Number 1
Get to know the company inside out! Research Anabas and their approach to high-end reception services. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your presentation skills! Since you'll need to create and deliver presentations, grab a friend or family member and run through a mock presentation. This will boost your confidence and help you shine in client meetings.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experience where you've trained or developed a team. Be ready to discuss how you can lead by example and maintain high standards in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Corporate Lead Host VA2495
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Corporate Lead Host role. Highlight your experience in reception management and customer service, as well as any relevant skills in Microsoft Office. We want to see how you fit into our high-end service environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and how you’ve successfully trained and developed teams in the past. We love seeing your personality come through, so don’t hold back!
Showcase Your Communication Skills: Effective communication is key for this role. In your application, give examples of how you've managed multiple tasks while maintaining a high level of service. We’re looking for candidates who can juggle responsibilities like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Anabas
✨Know Your Stuff
Make sure you brush up on your experience as a Reception Manager. Be ready to share specific examples of how you've led a team and delivered exceptional customer service in a corporate environment. This role is all about setting high standards, so think of times when you've gone above and beyond.
✨Show Off Your Tech Skills
Since the job requires strong proficiency in Microsoft Word, PowerPoint, and Excel, be prepared to demonstrate your skills. You might be asked to create a presentation or showcase how you manage data in Excel. Practise these tools beforehand so you can confidently show what you can do.
✨Lead by Example
During the interview, highlight your leadership style. Discuss how you train and develop your team, and share any innovative ideas you've implemented to improve guest experiences. They want to see that you can inspire others while maintaining a high level of service.
✨Prepare for the Fast-Paced Environment
This role is in a busy setting, so be ready to discuss how you handle multiple tasks efficiently. Think of examples where you've managed competing priorities without compromising service quality. Showing that you thrive under pressure will definitely impress them!
