At a Glance
- Tasks: Support management with finance, training, and site audits while ensuring top-notch customer service.
- Company: Join Anabas, a fast-growing National Facilities Management company focused on great workplace experiences.
- Benefits: Enjoy a competitive salary, 33 days holiday, and various employee perks including life insurance.
- Why this job: This is your chance to grow in a dynamic role with real impact in facilities management.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
- Other info: Home-based role with travel to London, offering excellent training and development opportunities.
The predicted salary is between 40000 - 45000 £ per year.
Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff & customers. Anabas is currently seeking to employ a Contract Support Manager to provide administration and facilities management support to its Account Directors. The role is home based, with frequent travel to client premises, primarily in London. The position is also a development role for candidates who wish to grow further. This is an exciting opportunity in a fast‑growing organisation.
Your Responsibilities Will Include:
- Assisting with finance, payroll, H&S and other administration
- Bridging management and supervisory gaps when needed
- Aid the delivery of training to new starters
- Conduct site audits when required
- Assist with putting together presentations
- Assist with recruitment and associated administration
- Take responsibility for contracts of a suitable scale once embedded into the role
- Identify areas of improvement in delivery of the services and processes and help change as required
- Ensure customer service is at the heart of the way the FM services are delivered
- Work closely with the on‑site teams to ensure all aspects of performance targets are met and all works are carried out effectively, efficiently, and in a safe manner
- Ensure operational statutory compliance and completion of PPM works on site
- Deal with reactive situations including being hands on when needed
This is a full time, permanent position on a Home-Office setting with travel to principally London (Monday to Friday between 8am and 5pm, 40 hrs per week).
Benefits include:
- Salary: 40K-45K
- 33 days holiday per year including Bank Holidays
- Employee Assistance Programme
- Recognition and Reward scheme
- Life Insurance 1 X annual salary
- Aviva Digital GP service
- Cycle 2 Work scheme
- Recommend a friend scheme
- Company events
- Training & development opportunity
Contract Support Manager VA2674 employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Manager VA2674
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Anabas and its values. Understand their focus on customer service and workplace experience, so you can show how you align with their mission during your chat.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to finance, administration, and team collaboration. Being ready will help you feel more confident when discussing your skills and experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Contract Support Manager VA2674
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Contract Support Manager role. Highlight any relevant facilities management experience and administrative skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with Anabas and how you can contribute to creating a great workplace experience for our clients.
Showcase Your Customer Service Skills: Since customer service is at the heart of what we do, be sure to include examples of how you've delivered excellent service in previous roles. We love seeing candidates who put customers first!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Anabas
✨Know the Company Inside Out
Before your interview, take some time to research Anabas and its mission in facilities management. Understand their focus on creating a great workplace experience and be ready to discuss how your skills align with their goals.
✨Showcase Your Administration Skills
Since the role involves a lot of administration and support tasks, prepare examples from your past experiences that highlight your organisational skills. Be ready to discuss how you've successfully managed finance, payroll, or health and safety in previous roles.
✨Demonstrate Customer Service Excellence
Anabas places a strong emphasis on customer service. Think of specific instances where you went above and beyond to ensure client satisfaction. This will show that you understand the importance of delivering top-notch service in facilities management.
✨Be Ready for Situational Questions
Expect questions about how you would handle reactive situations or bridge management gaps. Prepare by thinking through scenarios where you had to think on your feet and how you ensured compliance and safety in your previous roles.