Assistant Facilities Manager VA2504 in City of London

Assistant Facilities Manager – Anabas

We are looking for an experienced Assistant Facilities Manager to deliver an exceptional client experience for our prestigious clients in central London. The role is client‑facing and requires a 5‑star customer service approach.

Responsibilities

• Level of authority and responsibility for service delivery on site, travelling to other sites as required.
• Manage audits, inspections and follow‑up action.
• Ensure all performance targets are met and works carried out safely and efficiently.
• Monitor supplier and subcontractor activity and performance.
• Provide accurate administrative support: purchase order raising, goods receipting, monthly billing reconciliation, CAFM updates.
• Maintain up‑to‑date H&S processes and records.
• Build and maintain strong relationships with the client and the Anabas Business Support Unit.
• Assist with operational duties during peak times or staff shortages.
• Prepare estimates, quotations and documentation in line with procedures.
• Record and investigate accidents and near‑misses.
• Identify improvement opportunities, implement change and ensure customer service remains central.
• Ensure statutory compliance and completion of PPM works.
• Provide first line resolution of facilities queries and problems.
• Highlight administrative issues to the Facilities/Account Manager, proposing solutions.
• Create monthly client reports and present at client meetings.
• Support additional chargeable work and larger projects.
• Deliver office‑based duties supporting client operations.
• Communicate clearly with staff across all levels, promote employee engagement and positive environment.
• Ensure personal health and safety, and compliance with all safety procedures.
• Work in line with Equality & Diversity policy; report relevant incidents.
• Support company policies and ensure compliance.

Benefits

• Salary: £38k‑£41k
• 33 days holiday per year, including Bank Holidays
• Employee Assistance Programme
• Recognition and Reward scheme
• Life Insurance: 1 × annual salary
• Cycle‑2-Work scheme
• Recommend a friend scheme
• Company events
• Training & development opportunities

Employment type

Full‑time, permanent – Monday to Friday, 40 hrs per week, 1 hour unpaid lunch (00:00 to 09:00 am).

Seniority level

Mid‑Senior level

Job function

Management and Manufacturing – Facilities Services industry