At a Glance
- Tasks: Ensure a clean and welcoming workplace while providing top-notch customer service.
- Company: Join Anabas, a dynamic Facilities Management company focused on exceptional workplace experiences.
- Benefits: Enjoy a competitive salary, 33 days holiday, and great employee perks.
- Other info: Opportunities for training and development in a supportive workplace culture.
- Why this job: Be part of a team that values quality and customer satisfaction in a vibrant environment.
- Qualifications: Experience in cleaning supervision and strong communication skills are essential.
The predicted salary is between 31000 - 31000 € per year.
Anabas is a dynamic national Facilities Management company supporting corporate office occupiers who are committed to delivering an exceptional workplace experience for their staff and customers. We are seeking a professional and proactive Facilities Assistant to deliver outstanding front-of-house and facilities support. This is a client-facing role where you will be expected to provide a 5-star customer experience while ensuring cleaning and facilities services are consistently delivered to the highest standards.
As a Facilities Assistant, you will play a key role in maintaining a high-quality workplace environment, with approximately 80% of your responsibilities focused on cleaning services oversight, inspections, and standards management. Your duties will include a mix of hands-on floor support and administrative tasks. A significant part of your role will involve regularly touring the building, completing cleaning inspections, monitoring standards, and working closely with cleaning teams to ensure excellent service delivery.
Alongside this, you will:
- Oversee systems for timesheets, purchase orders, quotes, and invoices
- Actively monitor and maintain cleaning quality across all areas
- Liaise directly with the client, providing updates and responding to reactive issues
- Ensure any service issues are resolved quickly or escalated appropriately
You will provide day-to-day support for floor occupants and visitors, helping to create a safe, compliant, and welcoming office environment. Building strong relationships and maintaining high Health & Safety and Environmental standards will be central to your role.
What We’re Looking For
- Experience in cleaning supervision or facilities cleaning services (essential)
- Strong understanding of cleaning standards, audits, and quality control
- Excellent interpersonal and communication skills
- A professional, confident, and customer-focused approach
- Proficiency in Microsoft Office and ability to learn new systems
- A proactive, organised, and detail-focused mindset
- Ability to take ownership and work independently as well as part of a team
Benefits
- Salary: £31,000
- 33 days holiday per year (including Bank Holidays)
- Aviva Digital GP service
- Employee Assistance Programme
- Recognition and Reward Scheme
- Life Insurance (1x annual salary)
- Cycle to Work Scheme
- Recommend-a-Friend Scheme
- Company events
- Training and development opportunities
If this sounds like the right opportunity for you, we would be delighted to receive your application. Let’s create a great workplace together.
Facilities Assistant VA2728 in Birmingham employer: Anabas
Anabas is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in Birmingham. With a competitive salary of £31,000, generous holiday allowance, and comprehensive benefits including training opportunities and a recognition scheme, we empower our Facilities Assistants to excel in delivering outstanding service while fostering a collaborative and engaging workplace environment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant VA2728 in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; demonstrate how your proactive and customer-focused approach aligns with their mission.
✨Tip Number 3
Practice your communication skills! Since this role is client-facing, being able to articulate your thoughts clearly and confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Facilities Assistant VA2728 in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in cleaning supervision and facilities management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering a 5-star customer experience and how you can contribute to maintaining high cleaning standards at Anabas.
Show Off Your Communication Skills:Since this is a client-facing role, we need to see your excellent interpersonal skills in action. Whether it’s in your CV or cover letter, make sure to highlight any experiences where you’ve successfully liaised with clients or resolved issues.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Anabas
✨Know Your Cleaning Standards
Make sure you brush up on your knowledge of cleaning standards and quality control. Be ready to discuss specific examples from your past experience where you ensured high cleaning standards were met. This will show that you understand the importance of maintaining a clean and safe environment.
✨Show Off Your Interpersonal Skills
Since this role is client-facing, it’s crucial to demonstrate your excellent communication skills. Prepare to share instances where you successfully resolved issues or built strong relationships with clients or team members. This will highlight your proactive and customer-focused approach.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle real-life scenarios, like managing cleaning teams or addressing service issues. Think about how you would respond to common challenges in facilities management and be prepared to explain your thought process.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is essential, make sure you’re comfortable discussing how you’ve used these tools in previous roles. You might be asked about your experience with timesheets, purchase orders, or other administrative tasks, so have some examples ready.
