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- Tasks: Support facilities management and deliver a 5-star customer experience in a dynamic office environment.
- Company: Join Anabas, a leading Facilities Management company focused on exceptional workplace experiences.
- Benefits: Enjoy a competitive salary, 33 days holiday, and various employee perks.
- Why this job: Be the go-to person for creating a welcoming and compliant office atmosphere.
- Qualifications: Experience in cleaning services, strong communication skills, and a proactive attitude.
- Other info: Great opportunities for training and career development in a supportive team.
The predicted salary is between 31000 - 31000 £ per year.
Anabas is a dynamic national Facilities Management company focused on supporting corporate office occupiers who want to provide an exceptional workplace experience for their staff and customers. We are seeking a professional and proactive Facilities Assistant to deliver outstanding front‑of‑house and facilities support. This is a client‑facing role where you will be expected to provide a 5‑star customer experience, ensuring all services are delivered seamlessly and to the highest standard.
As Facilities Assistant you will be responsible for assisting in the delivery of a high standard of Facilities Management through your administrative support, strong communication skills and energetic attitude. Your duties will vary between desk‑based activities, such as overseeing our systems for timesheets, purchase orders, quotes and invoices, and touring our floors to ensure that what we are delivering is of the highest standard. This will include completing cleaning inspections and communicating directly with our client with updates and to respond to reactive issues. The successful candidate will be skilled in maintaining excellent relationships, taking ownership of day‑to‑day tasks, and ensuring the client’s needs are met. Where issues cannot be resolved directly, you will escalate them promptly to the appropriate Anabas colleagues to ensure swift resolution. You will act as the ‘go‑to’ contact for all floor occupants and visitors, supporting a safe, compliant, and welcoming office environment. Building strong relationships with stakeholders and ensuring compliance with Health & Safety and Environmental standards will be central to your responsibilities.
What We’re Looking For
- Experience in supervising or supporting cleaning services
- Excellent interpersonal and communication skills
- Strong customer service approach with a professional, confident manner
- Proficiency in Microsoft Office and the ability to learn new software packages
- A proactive, organised and detail-focused attitude
- Ability to take ownership and work both independently and as part of a team
Benefits
- Salary: £31,000
- 33 days holiday per year (including Bank Holidays)
- Aviva Digital GP service
- Employee Assistance Programme
- Recognition and Reward Scheme
- Life Insurance (1x annual salary)
- Cycle to Work Scheme
- Recommend‑a‑Friend Scheme
- Company events
- Training and development opportunities
If this sounds like the perfect role for you, we would be delighted to receive your application soon. Let’s create a great workplace together.
Facilities Assistant VA2655 in Birmingham employer: Anabas
Contact Detail:
Anabas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant VA2655 in Birmingham
✨Tip Number 1
Get to know the company! Research Anabas and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that Facilities Assistant role.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and facilities management. Think of examples from your past experiences that showcase your skills and how you’ve handled challenges – this will make you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Assistant VA2655 in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service skills and any relevant experience in facilities management to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Facilities Assistant role and how your proactive attitude aligns with our mission at Anabas. Keep it concise but engaging!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application showcases your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Anabas
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Assistant role. Familiarise yourself with the key responsibilities, such as overseeing timesheets and conducting cleaning inspections. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this is a client-facing role, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to ensure a great experience for clients or colleagues. This will demonstrate your proactive attitude and ability to maintain excellent relationships.
✨Demonstrate Your Organisational Skills
As a Facilities Assistant, you'll need to juggle various tasks. During the interview, share examples of how you've successfully managed multiple responsibilities in the past. Highlight your attention to detail and how you prioritise tasks to ensure everything runs smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.