Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
Anabas is currently seeking to employ an experienced Business Support Operative – work includes DocuCentre and front of house duties to provide an exceptional client experience through the delivery of their duties. You will be in a client facing role and required to provide a 5-star customer experience.
This is a full time, permanent position. (Monday to Friday 37.5 hrs per week) hours between 8am and 5.30pm rotated
Job Objectives and Responsibilities
- Ensure you deliver the best service possible to our client
- Demonstrate and provide excellent communication to the client, building relationships and promoting the department services
- Complete all relevant training
- QHSE standards in all tasks and duties
Main Duties
Reception Duties:
- Greet and welcome visitors, clients, and employees with a friendly and professional attitude.
- Answer and direct phone calls, take messages, and handle inquiries.
- Manage the reception area, ensuring it is tidy and presentable.
- Schedule and coordinate meetings, appointments, and conference room bookings.
- First Aid and Fire Marshall duties of both floors of the client (training provided)
Post and Print Operations:
- Receive, sort, and distribute incoming mail and packages.
- Prepare and send outgoing mail and packages, including courier services.
- Operate and maintain office printing, copying, and scanning equipment.
- Assist with the production of printed materials, such as reports, presentations, and marketing collateral.
- Administrative Support:
- Maintain office supplies inventory and place orders as needed.
- Assist with data entry, filing, and document management.
- Support various departments with administrative tasks and projects.
- Ensure compliance with company policies and procedures.
- Booking couriers and liaising with client staff on delivery times for IT and DSE collections and deliveries
- Create new passes and housekeeping for all cards in use by client staff using client inhouse system
- Activate/deactivate locker passes and general housekeeping of client inhouse system
QHSE responsibilities
- Work within the requirements of the Health & Safety at Work Act
- Ensure high standard of housekeeping is maintained at all times within the department
- Undertake all required and mandatory training
General Duties
- Undertaking any other tasks as may be appropriate
- Take reasonable / care of your own health and safety, and that of others, ensuring you comply with all Health & Safety procedures
- Participate in appraisal and development opportunities, one to one performance discussion and attend identified training to ensure continuous learning and improvement
- Ensure all problems or queries are dealt with in in a timely manner
- Work as part of a team and support the team and management to ensure a quality service is delivered to our client
- Advise your line management of any operational issues
- Undertake other duties not specifically stated above which from time to time are necessary for the effective performance of the overall service without altering the nature or level of responsibility involved
Benefits include:-
- Salary - £26,359
- 28/33 days holiday per year inc Bank Holidays,
- Aviva Digital GP service
- Employee Assistance Programme.
- Recognition and Reward scheme.
- Life Insurance 1 X annual salary
- Cycle 2 Work scheme.
- Recommend a friend scheme.
- Company events.
- Training & development opportunity.
Sound like the job for you? We look forward to receiving your application soon!
