At a Glance
- Tasks: Lead a team to deliver exceptional workplace services and support the Facility Manager.
- Company: Anabas, a top Facilities Management company focused on high-quality workplace experiences.
- Benefits: £40,000 salary, 33 days holiday, life insurance, and ongoing training opportunities.
- Other info: Clear career progression opportunities into an Account Manager position.
- Why this job: Make a real impact in a client-facing role while supporting a collaborative team.
- Qualifications: Experience in a similar operational or client-facing environment with strong organisational skills.
The predicted salary is between 40000 - 40000 £ per year.
Anabas is a national Facilities Management company specialising in delivering high-quality workplace experiences for corporate office occupiers. We take pride in creating environments where people feel supported, valued, and able to perform at their best. We are seeking a Workplace Services Team Leader to work alongside and support the delivery of 5-star quality service with the Site Based Facility Manager in Central London. This is a client-facing role suited to someone who values professionalism, collaboration, and outstanding service delivery.
Location: Central London
Salary: £40,000
Contract: Full-time, permanent (40 hours per week, Monday–Friday, between 8am and 5pm)
The Role
As a Workplace Services Team Leader you will provide day-to-day operational support to our site-based Facility Manager and teams, ensuring our clients receive a consistent and high-quality service. You will be a trusted presence on site — approachable, dependable, and proactive — helping to resolve issues quickly and supporting teams to succeed.
Key Responsibilities
- Deliver the front of house services, providing a warm and delightful welcome, meet and greet all visitors approaching the desk in a friendly and professional way.
- Deputise for Facilities Manager during their absence.
- Line Manager for day housekeeping team.
- Oversee the day housekeeping service, ensuring high standards of cleanliness, completing audits, conducting daily floor walks, managing health and safety.
- Manage all key meetings and events, liaising with meeting hosts to support the planning and delivery of smooth events.
- Support with AV issues in meeting rooms.
- Develop and continuously update front of house procedures in line with site specific requirements.
- Work closely with the other Anabas team members to ensure seamless service to the client.
- Ensure all health and safety duties are completed in accordance with site specific requirements to ensure front of house and event operations are delivered in a safe manner.
- Work collaboratively with service providers and vendors delivering a one team approach to service.
About You
- Experience in Services Team Leader or a similar operational, client-facing environment.
- A professional, calm, and approachable manner.
- Strong organisational skills with a proactive, solutions-focused mindset.
- Committed to delivering excellent service and supporting teams on the ground.
What We Offer
- Salary: £40,000 per annum.
- 33 days holiday per year (including Bank Holidays).
- Employee Assistance Programme.
- Recognition and Reward Scheme.
- Life Insurance (1 x annual salary).
- Aviva Digital GP Service.
- Cycle to Work Scheme.
- Recommend a Friend Scheme.
- Company events.
- Ongoing training and development opportunities.
This role offers clear career development, with the opportunity to progress into an Account Manager position as your experience grows. If you are looking for a role where you can make a genuine impact, support people, and deliver a high standard of service, we would be pleased to receive your application.
Workplace Services Team Leader VA2827 London employer: Anabas (UK 2) Ltd
Anabas is an excellent employer that fosters a vibrant work culture in Darlington, where employees are encouraged to thrive and grow. With a strong focus on employee wellbeing, we offer comprehensive benefits including access to health resources, life insurance, and a recognition scheme that rewards outstanding contributions. Join us for a fulfilling career in Facilities Management, where your skills as a Buyer will be valued and developed within a supportive team environment.
