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- Tasks: Be the go-to person, ensuring a 5-star service experience for clients.
- Company: Join Anabas, a dynamic Facilities Management company known for excellence.
- Benefits: Enjoy a competitive salary, 25 days leave, and ongoing training.
- Why this job: Make a real impact in creating outstanding workplace experiences.
- Qualifications: Customer-focused with excellent communication and organisational skills.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 28056 - 28056 £ per year.
Location: Slough
Full-time | Permanent | Monday–Friday, 8am–5pm
Salary: £28,056.70 per annum
Be the face of a 5-star workplace experience. Anabas is a dynamic national Facilities Management company, known for delivering exceptional workplace experiences for corporate office occupiers, their employees, and their customers. We’re looking for an experienced, service-driven Floor Captain to play a key role in creating an outstanding day-to-day environment for our client. This is a highly visible, client-facing position—perfect for someone who takes real pride in customer service, thrives on ownership, and enjoys being the go-to person on the floor. Full training will be provided to support your success in the role.
Key Responsibilities- Take ownership of day-to-day support for client teams, delivering a consistently high-quality, 5-star service experience
- Act as a visible, approachable point of contact within your designated area
- Maintain high operational standards while responding proactively to client needs
- Demonstrate flexibility in working hours and approach, supporting tasks beyond the core Floor Captain remit when required
- Compile and submit monthly performance statistics to your supervisor
- A customer-focused professional with excellent communication skills
- A proactive, organised individual who takes ownership and initiative
- Someone adaptable, reliable, and genuinely committed to service excellence
- Salary of £28,056.70 per annum
- 25 days annual leave plus Bank Holidays
- Employee Assistance Programme
- Recognition & Reward Scheme
- Life Insurance (1 x annual salary)
- Cycle to Work Scheme
- Recommend a Friend Scheme
- Company events
- Ongoing training and development opportunities
Sound like the role for you? We’d love to hear from you and look forward to receiving your application.
Facilities Assistant Floor Captain VA2594 Slough employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant Floor Captain VA2594 Slough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Anabas. Understanding their values and what makes them tick will help you connect during the conversation. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering a 5-star experience, think of examples from your past where you’ve gone above and beyond for clients. Be ready to share these stories to demonstrate your commitment to service excellence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Make sure you look professional and approachable. It’s all about showing that you take pride in your appearance, just like you would in your work.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Floor Captain position.
We think you need these skills to ace Facilities Assistant Floor Captain VA2594 Slough
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create a positive experience for clients or customers in the past.
Be Proactive in Your Approach: Demonstrate your proactive nature by sharing examples of how you've taken ownership of tasks or projects. We love candidates who can show initiative and adaptability, so don’t hold back!
Tailor Your Application: Take a moment to tailor your CV and cover letter to match the job description. Use keywords from the posting to show us you understand what we're looking for in a Floor Captain.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Facilities Assistant Floor Captain. Familiarise yourself with the importance of delivering a 5-star service experience and how you can take ownership of day-to-day support for client teams.
✨Show Off Your Customer Service Skills
Since this role is highly client-facing, be prepared to share examples of your previous customer service experiences. Highlight situations where you went above and beyond to ensure client satisfaction, as this will demonstrate your commitment to service excellence.
✨Be Proactive and Organised
During the interview, showcase your proactive nature and organisational skills. Discuss how you manage tasks efficiently and respond to client needs promptly. This will reassure them that you can maintain high operational standards in a dynamic environment.
✨Flexibility is Key
Emphasise your adaptability and willingness to support tasks beyond the core remit of a Floor Captain. Share instances where you've had to adjust your approach or working hours to meet the demands of the job, showing that you're reliable and committed to the team's success.
